• Adobe Premiere Pro

  My project won’t work on my new Mac. Why?!?

  Posted by James Jones on July 15, 2014 at 3:00 pm

  I’ve transfered my v5.5 project from my old Macbook Pro to a new one but it’s not working. I gathered the job files on my old Mac using Collect Files and Copy to New Location in the Project Manager. I then copy this folder thru a network drive to the new Mac desktop. I open it in the same v5.5 now loaded onto the new Mac, but before I can do anything the dreaded Mac spinning rainbow wheel pops up freezing the app. The only way to get control back is to force-quit the program. Premiere seems to be looking for something, but what? The Media Cache and Preview Files came over along with the project files. What am I missing here?!?

  James Jones replied 12 years, 1 month ago 2 Members · 3 Replies
• 3 Replies

• 

  Kevin Monahan

  July 15, 2014 at 7:33 pm

  Hi James,
  Which version of OS X is on the new MacBook Pro?

  Thanks,
  Kevin

  Kevin Monahan
  Support Product Manager—DVA
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• 

  James Jones

  July 16, 2014 at 2:24 am

  Thanks for the reply. My new Mac is running Mavericks and the old Mac was running whatever came before Mavericks. The Premiere CS 5.5 is the same on both devices.
• 

  James Jones

  July 16, 2014 at 1:52 pm

  To be specific, my new Macbook Retina is running OS 10.9.4 while the Mac on which the project was created is running Os 10.6.8

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