• Adobe Premiere Pro

  Premiere working very sluggish

  Posted by Joshua Weiss on June 26, 2014 at 4:51 pm

  When I am able to get Premiere CC to open and function somewhat normal, I get into the project and it’s still sluggish. When I hit the space bar, it takes several seconds to actually start playing.

  Thoughts?

  Anirudh Bhatnagar replied 11 years, 10 months ago 7 Members · 13 Replies
• 13 Replies

• 

  Benjamin Reichman

  June 26, 2014 at 5:40 pm

  What version (CC or CC 2014) do you have? What are your computer’s specs? What kind of footage are you using? When did the problem start? What kind of hard drive(s) is the footage on and how much free space do they have?

  If you answer these questions, we might be able to help.
• 

  Joshua Weiss

  June 26, 2014 at 6:02 pm

  HP Z600 Workstation
  2 Intel Xeon E5645 processors @2.40 GHz
  16gb ram
  Windows 7 Ultimate with SP1
  G-Tech external raid connected esata with 156gb free
  Primary OS drive has 60gb free
  Footage shot on Canon 5D M2, 5D M3, and 7D
  I have both CC and CC2014 and the problem exists on both the original project in CC and the _1 for CC2014

  This current issue is within the last week. No Windows updates have been done. The only thing that has changed is Adobe updates (Can I just say I am hating the subscription model. I miss being able to get the system running smooth and not worry about it until upgrading. Now I feel like I am constantly having to tweak things).

  I should also add the many of the CC apps are “failing” when I attempt to click the “update” in the desktop cc application. They don’t give reason why but fail every time. However, Premiere is not one that failed.

  Joshua Weiss
• 

  Tim Kolb

  June 26, 2014 at 7:21 pm

  Joshua,

  Are you running McAfee virus protection?

  TimK,
  Director, Consultant
  Kolb Productions,

  Adobe Certified Instructor
• 

  Joshua Weiss

  June 26, 2014 at 7:47 pm

  Yes

  Joshua Weiss
• 

  Tim Kolb

  June 26, 2014 at 7:49 pm

  If you disable “RealTime Scanning” on McAfee, the updates should work…that was my problem anyway.

  As far as sluggish…any other software that might be taking system resources in the background?

  TimK,
  Director, Consultant
  Kolb Productions,

  Adobe Certified Instructor
• 

  Joshua Weiss

  June 26, 2014 at 8:39 pm

  Nothing else running. I did disable the realtime scanning also and it still didn’t seem to help. The apps that fail to update are Photoshop, After Effects, and Speedgrade.

  Joshua Weiss
• 

  Chris Borjis

  June 26, 2014 at 11:17 pm

  are you using any plugins like magic bullet or others?

  You didn’t mention if you have a CUDA or OpenCL enabled gpu.
• 

  Joshua Weiss

  June 27, 2014 at 6:53 pm

  No plugins and the graphics card is Nvidia Quadro FX 4800.

  Joshua Weiss
• 

  Joshua Weiss

  June 27, 2014 at 8:08 pm

  Another very common issue that I run into that I wish I could find a permanent fix on is the error:

  “The project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type.”

  The fix usually is to sign out of Adobe or uninstall and reinstall the software.

  Joshua Weiss
• 

  Kevin Monahan

  June 28, 2014 at 1:35 am

  Hi Joshua,
  In Sequence Settings, see if changing the preview file format set to a QuickTime one helps.

  Thanks,
  Kevin

  Kevin Monahan
  Support Product Manager—DVA
  Adobe After Effects
  Adobe Premiere Pro
  Adobe
  Follow Me on Twitter!

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