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Activity Forums Adobe Premiere Pro External drives not accessible via Premiere Pro

  • External drives not accessible via Premiere Pro

    Posted by Sue Lawson on March 14, 2014 at 3:58 am

    Hello all.

    Problem: For some reason, my external drives are no longer showing up in Premiere Pro (CC)… and yes, they were there yesterday!

    It’s a remote edit, so I’m on my MacBook Pro (late 2011 model), running OS 10.8.5., and the two internal drives (one SSD and the other a standard drive that is mounted in the optical bay) show up just fine.

    Thought perhaps it was the external drive (a new USB 3.0 that worked just fine yesterday)… but it shows up on the desktop as well as being accessible via FCPX. I also tried another drive that I’ve been using (again, a USB 3.0)… same problem.

    FWIW: I’ve never had this problem before, and (obviously) I need a solution. Any help from the herd is greatly appreciated!

    — Sue

    MacBook Pro 2.4 GHz Intel Core i7
    16 GB RAM

    Mac OS X 10.8.5

    John Thompson replied 11 years, 1 month ago 3 Members · 4 Replies
  • 4 Replies
  • Charles Smiley

    March 14, 2014 at 3:37 pm

    I’m not sure this will help but maybe it will trigger a wider discussion…

    I’ve had the same problem with WD “My Book” USB drives on a windows-7 platform. I use a new drive for every project.

    If I leave the room for a while, the drives would go to sleep and the system would freak out because it couldn’t find the source drive. Only restarting the program would help but work was lost and a couple of times, the whole bloody project!

    Switching to Seagate External USB drives helped reduce the problem from frequent to almost rare.

    Also plugging in a additional USB drive for borrowing files to copy over has created problems too. The Plug and Play driver often just doesn’t work reliably. USB ports seem crankier than USB ports.

  • Charles Smiley

    March 20, 2014 at 9:54 pm

    Correction – USB-2 ports seem crankier than USB-3 ports….

  • Charles Smiley

    March 25, 2014 at 10:45 pm

    Did this ever get resolved for you?

    I’m amazed that others have not responded to this thread.

  • John Thompson

    April 7, 2015 at 6:23 pm

    did you ever find a solution for this? i’m having the same problem- john

    John Thompson
    Part-time editor
    Mac OS X 10.5.6
    G4 Laptop, 1.67 GHz
    PowerPC G4
    1.5 GB DDR SDRAM
    FCP 5.1.4
    DVD SP 4.0.3

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