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Premiere Pro CS 6 video playback on timeline stops randomly
Hi everyone,
I really hope that someone can shed some light on a particularly annoying bug that I’m experiencing with Premiere Pro.
The problem
The problem I have is that randomly, when I play my timeline, the video playback will stop. Sometimes it’s after a 1/2 a second, sometimes it’s after 10 seconds. There doesn’t seem to be any consistency with when the bug occurs and I can sometimes use my computer for a number of hours without the problem occuring at all, other times it occurs all the time and there is nothing I can do to stop it happening, making my edit environment unusable. The problem isn’t specific to a single Premiere Pro project and it isn’t specific to any particular video format. You’ll appreciate that this is a bit of a nightmare problem if you’re working with a client when it occurs.I’ve Googled the problem and searched Adobe Forums and Creative Cow and haven’t come up with a solution for the problem
Here is a video I uploaded to youtube which shows exactly what I’m talking about: https://youtu.be/2HEOPiVbY-k
My setup
Premiere Pro 6.0.4 as part of CS6
I’m using a new, powerful laptop which shouldn’t have any problem with playback from a power point of view, here is the exact specification of my machine which is an Asus U500VZ:
https://www.asus.com/Notebooks_Ultrabooks/ASUS_ZENBOOK_Touch_U500VZ/#specificationsWhat I’ve tried
- Different projects – it occurs across multiple projects
- Different video formats – it occurs across multiple video formats
- Different hard discs – it occurs whether using an external disc (different types tried) or the internal SSD
- Rendering the audio on the timeline and / or rendering the video on the timeline before playback
- Turning CUDA hardware accelleration on and off
- Reverting to the default Microsoft audio driver and re-installing the Realtek driver that came with the computer
- Un-installing power saving modes that came with the computer
- Re-installing CS6 from scratch
- Turning the audio off for the track I’m playing (by clicking the speaker icon next to the audio track)
- Setting audio AISO to min or max buffer size with 32bit playback on or off.
- Swapping playback between Adobe DV and Adobe desktop audio
- Re-booting my computer and ensuring no other applications are running
Clues
I can stop the problem happening by unlinking and deleting the audio track for the video I’m playing back – but obviously this isn’t much use. Conversely if I unlink the audio and delete the video then the problem still occurs when only the audio is playing back in the timeline, which to me says I need to be looking at audio problems.Here is a link to a post by someone having a similar problem 5 years ago – unfortunately there is no answer to the problem: https://2.adobe-premiere-pro-win2.overzone.net/playing-back-timeline-st ops-by-itself-t92.html
If anyone can shed some light on this problem or offer ideas for other things to try in order to resolve it I’d be very greatful,
thanks,
Nat
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Nat Wilson, Editor / Animatior
Adobe CS5 Production Premium running on Win 7 Pro x64 8GB RAM -
2 Replies
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Need more information…. Have you turned on the dropped frames indicator?
If so, is it going on?Depending on the bandwidth of your media, and the bandwidth of your drives, the dropped frame indicator is going to become your friend… You have to start somewhere, how about giving us info on your video clips?
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Hi Jan,
thanks for your reply. The error occurs across a variety of video formats, including H264 .movs, H264 megs, EXCAM .mxf files, interestingly it also occurs after I unlink and delete the video (leaving only the audio on the timeline) which leads me to believe it’s audio related…..
The drop frame indicator stays green the whole time.
Nat
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Nat Wilson, Editor / Animatior
Adobe CS5 Production Premium running on Win 7 Pro x64 8GB RAM
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