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Premiere Pro CS6 Crashing and general strange behaviour
I’ve been running Premiere Pro 6.0.3 on the latest Macbook Pro for about 6 months now and had no problems whatsoever, but in the last few weeks I’m finding that Premiere is crashing all the time, especially when I’m trying to export a Quicktime etc.
When it crashes on export it always crashes in a different place so I’m thinking it’s not a corrupt file.
I try nesting everything but doesn’t make any difference.
My current project has lots of montage sections which is basically a still image on each video track (15 tracks) Surely this can’t be the problem and it can’t handle that sort of thing?….I’ve also got a timeline full of different formats like MPEG4 MPEG1 and Quicktime etc, I’m also told this shouldn’t be a problem, I’ve had similar projects before and had no problems whatsoever.
I’ve tried everything like resetting Premiere prefs, repair disk permissions, Mac reset, copying a sequence to a new project etc etc.
I loaded a previous project today which I know was seamless and it crashed when exporting an MPEG2..I must have exported an MPEG2 about 100 times from this project before with no problem.
The only thing I have to ask is I updated my Macbook Pro to Mountain Lion about a month ago, everything seemed ok when I did but maybe that has something to do with it? I didn’t re-install Premiere after the upgrade though and maybe I should ???Any help or advise really appreciated
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3 Replies
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Sometimes issues like this appear out of nowhere, ghost in the machine. If you log into the superuser account you can troubleshoot if it is the app itself. If the app loads and works in the superuser account ( or another users account if you don’t want to mess with the superuser) you know that the problem is not PrPro but rather some other conflict in your system.
Try that first before you start thinking of re-installing PrPro
“Think of everything in terms of building capacity.”
Kris Merkel
twitter: @kris_merkel
Product Manager, Flanders Scientific Inc.
http://www.shopfsi.com
Co-Founder, Atlanta Cutters Post Production User Group
http://www.atlantacutters.com2.2Ghz MBP core i7
16Gb RAM
CS6/FCP7
AJA T-Tap
AJA IO XT
FSI LM-2461W/CM-170W
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I have an update on my problem…I’ve opened the project that keeps crashing on my iMac which also runs Mountain Lion and everything seems to be fine..Exporting without any crashing.
Clearly it must be a conflict with my Macbook Pro, can anyone advise on my next move…also I guess I should have heard of Superuser but haven’t !Thanks
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You can find instructions and warnings on the mac Knowledge base. https://support.apple.com/kb/ht1528
Just make sure you log out and disable the ability to log back in casually as in that mode you are actually running at the root level of the OS.
It’s a good way to diagnose if it is a problem with the OS, your user profile, or the app
“Think of everything in terms of building capacity.”
Kris Merkel
twitter: @kris_merkel
Product Manager, Flanders Scientific Inc.
http://www.shopfsi.com
Co-Founder, Atlanta Cutters Post Production User Group
http://www.atlantacutters.com2.2Ghz MBP core i7
16Gb RAM
CS6/FCP7
AJA T-Tap
AJA IO XT
FSI LM-2461W/CM-170W
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