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Audio off on imported .mp4 files (but fine everywhere else)
Hello,
I am trying to trouble shoot a problem. I am a beginner when it comes to the technical end of this so please forgive me if I don’t post the correct information. Hopefully somebody here can help or point me in the right direction.
My problem is this: I’m using Skype on my (windows 7 ultimate) pc to make group video calls. I use Skype along with the program Evaer (https://www.evaer.com) in order to record the video and audio of each person on the call separately. It records it using the H.264/MPEG-4 AVC Codec. At 1280 X 720 and 30fps. The video files have the audio in them as well. However it also records a separate .mp3 with everyones audio at 265 BitRate and 48000 SampleRate. So after the group call (with 3 people) is finished I will have three .mp4 video files w/ audio (1 for each person on the call) and 1 .mp3 file. If I open any of the video files in Windows Media Play they play just fine. But when I bring the file into Adobe Premiere CS6 for editing, the audio is completely off. What can I do to fix this?
I did “interperate footage” for the file and this is what it shows:
File Path: F:VIDEO RECAP call1.mp4
Type: MPEG Movie
File Size: 1.3 GB
Image Size: 1280 x 720
Frame Rate: 28.47
Source Audio Format: 16000 Hz – compressed – Stereo
Project Audio Format: 32000 Hz – 32 bit floating point – Stereo
Total Duration: 00;57;55;04
Pixel Aspect Ratio: 1.0
I want to edit this in HD. So the project setting I choose is “HDV 720p30fps”. I import my file, and then drag it into to the time line. It says that the sequence settings are wrong, and so I tell it to change them automatically (I have also to it to leave them) either way it doesn’t matter. When I play back the video .mp4 in Premiere CS6 the audio is completely off.
So is there some setting I need to tweak? Is it the project settings that are wrong? Or could it be a problem with my graphics, and sound card? I just dont understand why it plays fine in WMP but not in Adobe. Any help or advice would be truly appreciated. If you need any more info, just let me know.
Thanks!
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1 Reply
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I don´t really know what the problem could be with the audio of your mp4 videos, it´s supposed to be AAC, which is compatible with Premiere, check it with Mediainfo.
You can make a new sequence fitting your footage settings by dragging one mp4 from the Proyect pannel to the “new element” icon in the lower right of the proyect pannel, so premiere perhaps interprete your footage in a better way.
If this doesn´t work, why don´t you replace the mp4 files audio with the .mp3 files in the timeline? Just Alt+click in the audio track of one clip in the timeline, delete it, drag and drop the .mp3 to the same audio track, sync it with the video track, select both the video and the mp3 audio, right click and choose “link” so the new mp3 audio will be parented to the video track.Regards
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