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Premiere Pro CS5 Crashing “Adobe Premiere has stopped working”
Hi all,
Seemingly, out of nowhere, Premiere CS5 has started crashing on me, after working for only about 10-15 minutes. I have done a reinstall, updated drivers (nvidia gt220 card, wacom tablet) and read through forums on the issue, but it really doesn’t seem like anyone else has had this problem. I also ran a registry fix up as a last resort, but still nothing. The good people at the windows forum said that this was an Adobe coding issue.
After looking at my event viewer I found the log for the error which I have posted below. If anyone is able to help me I would really appreciate it. Needless to say, this is slowing me down considerably.
Thanks,
AdamLog Name: Application
Source: Application Error
Date: 05/12/2010 1:58:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000417
Fault offset: 0x0000000000054fc0
Faulting process id: 0xf18
Faulting application start time: 0x01cb94479d2ad0e5
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\MSVCR90.dll
Report Id: 15ce75e0-003d-11e0-b0a2-485b3914204f
Event Xml:1000
2
100
0x800000000000006595
Application
Owner-PCAdobe Premiere Pro.exe
5.0.2.0
4c731297
MSVCR90.dll
9.0.30729.4926
4a1750b0
c0000417
0000000000054fc0
f18
01cb94479d2ad0e5
C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\MSVCR90.dll
15ce75e0-003d-11e0-b0a2-485b3914204f -
13 Replies
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Hello,
What is your project settings, Media/codec and what are you doing when the software crashes?
Leo
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Thanks for your reply.
I am using Cineform’s codec, CFHD, an AVI, encoded with Neo Scene.
Project Settings:
General
Editing mode: HDV 1080p
Timebase: 23.976fpsVideo Settings
Frame size: 1440h 1080v (1.3333)
Frame rate: 23.976 frames/second
Pixel Aspect Ratio: HD Anamorphic 1080 (1.333)
Fields: No Fields (Progressive Scan)Audio Settings
Sample rate: 48000 samples/secondDefault Sequence
Total video tracks: 8
Master track type: Stereo
Mono tracks: 0
Stereo tracks: 4
5.1 tracks: 0
Submix mono tracks: 0
Submix stereo tracks: 0
Submix 5.1 tracks: 0 -
Hello Adam,
Can you tell me when this happens, what are you doing at that time? I think I know what the cause is. Are you using nested sequences?
Leo
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Hi Leo,
No nesting sequences here. I’m making selects at this point, so it’s a lot of scrubbing, inserting markers, etc. Really nothing all that taxing from what I can tell.
Thanks,
Adam -
Hello Adam,
Are you using the latest Cineform build, also have you updated Adobe Premiere pro to 5.2?
Leo
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Hello Adam,
Sorry the Adobe Premiere pro update I meant was 5.0.2
https://www.adobe.com/support/downloads/product.jsp?product=98&platform=WinLeo
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I have version 5.0.2. When I look for updates, it says that there are none available.
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Sorry Leo, also meant to say that I do have the latest from Cineform.
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Hello,
Can you have your machine connected to the Internet then remove and install the latest Cineform?
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Hi Leo,
Thanks for your response. I did this yesterday, and it really didn’t help. I did a complete uninstall of of Neo Scene, then reinstalled it.
Adam
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