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Media encoder problem
Posted by Philip Hepler on November 2, 2010 at 10:44 amI finished a video and everything was fine in Premiere pro the whole video was there and everything synced up, but when I put it in the media encoder pieces were missing and the video was messed up at certain points. I don’t know what’s going on since the video is fine in Premiere
Philip Hepler replied 15 years, 10 months ago 3 Members · 7 Replies -
7 Replies
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John Young
November 2, 2010 at 2:37 pmYou might have to be more specific with “pieces were missing” and “video was messed up”, before we can help too much.
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Todd Kopriva
November 2, 2010 at 4:19 pmOther details that would help: operating system, version numbers of applications, kinds of input media, export settings.
Also, please note whether you’ve applied recent updates.
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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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Philip Hepler
November 2, 2010 at 9:41 pmIn Media encoder while it is rendering a part were a person is talking is gone(it says media missing)and a later clip where a person is laughing is messed up(wrong part of the clip and it freaks out like skips around)would it help if I showed you the video?
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Todd Kopriva
November 2, 2010 at 9:54 pmPlease answer the other questions that I asked.
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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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Philip Hepler
November 2, 2010 at 10:11 pmoperating system is windows 7, Adobe Premiere Pro CS4, the imported media is .mp4, and the export settings are… well since I don’t know exactly what to give you I hope this is enough.
(I only messed with the video settings)
Format: H.264 with multiplexer on .mp4
Bitrate encoding is VBR,pass 1 with bitrate at 3. -
Todd Kopriva
November 2, 2010 at 11:15 pm> Adobe Premiere Pro CS4…
If you choose Help > About Premiere Pro, you can see the exact version number. Is it 4.2.1? If not, please install the most recent updates (Help > Updates) and try again.
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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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Philip Hepler
November 3, 2010 at 12:16 amTHANK YOU!!!! AHHHH IT’S FIXED! finally! it was driving me CRAZY! thank you soooo much!
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