• Adobe Premiere Pro

  premiere pro cs4 can`t export media can`t export to Encore

  Posted by Alain Bourassa on October 10, 2009 at 3:19 am

  ok I had CS4 on vista 64 bits service pack 1
  premiere pro was at revision 4.01 , Encore was updated to the latest version and Media Encoder too

  I had a project in DV with 9 sequence to export into dvd with a time code burnin efffect something really simple in theory

  sequence 1 to 5 went throught like a breeze
  when I tried sequence 6 without any warning Encore froze when loading the premiere sequence at 50%
  time after time from there it never worked again
  I tried another sequence same thing always

  than I tried to export into a microsoft dv avi to import in into encore later, the media encoder start load the file put in queue I start tgh queue and nothing happen it just stay there and waith doing nothing

  I even started a brand new project imported a file that worked previsouly and again same problems in both encore and media encoder

  so here`s all I have done so far
  reinstall CS4 over = same problems
  remove CS4
  updated vista to service pack 2
  reinstalled again cs4 with updates in encore and media encoder = same problems
  installed the 4.1 update in premiere = same problems

  I suspect uninstalling is not a clean uninstall because when I opened the new instal I could still see the latest projects in the opening menu

  I`m currently finishing the job by doing a print to tape and using the composite output of the dv recorder to feed a DVD recorder !

  I hope I can resolve without reinstalling windows too

  Alain Bourassa

  Rob Jackson replied 16 years, 6 months ago 2 Members · 1 Reply
• 1 Reply

• 

  Rob Jackson

  November 12, 2009 at 6:46 pm

  I just fixed a problem that was similar, but perhaps not the same. I couldn’t export media from PP CS4 on my Vista machine. I would click on file > export > media, and it would just sit there and not do anything until I hit ESC, then PP would become active again.

  I turned on view hidden files (Control Panel > folder options > view > check the box next to “show hidden files and folders”) I then went to C:\Users\{your user name here}\AppData\Roaming\Adobe and saw that I had 2 Premiere Pro folders, 1 labeled “Premiere Pro” and the other “PremierePro”. If you go in those folders there are sub-folders labeled “4.0”. The folder without the space, PremierePro, had an empty 4.0 folder, so I deleted it (the PremierePro folder, not just the 4.0 folder). That fixed my exporting problems. This was after reinstalling, rebooting, regretting, etc.

  Hope that works for you.

Reply to this Discussion! Login or Sign Up