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Activity Forums Adobe Premiere Pro Error Message with ImporterProcessClient.cpp-127

  • Error Message with ImporterProcessClient.cpp-127

    Posted by Don Allen on August 18, 2009 at 1:47 am

    Aloha,
    just got my machine back from the shop with a complete reload of XP-PROsp2 and ADOBE CS4 Prod Prem. Turned it on and immediately the following popped up “Premier Pro has encounteed an error [..\..\Src\ImporterProcessclient.cpp-127]”
    How do I fix it. would appreciate any help.

    This is what was changed in the shop…Changed the C drive from an 80Gb IDE drive to a 200GB SATA, Increased the size of the Data drive (D) to 250Gb, the 500Gb Adobe dedicated drive was not touched except to give it a new drive letter upon return home.
    Here’s my system:
    2.30 gigahertz AMD Phenom 9650 Quad-Core
    256 kilobyte primary memory cache
    512 kilobyte secondary memory cache
    Board: Gigabyte Technology Co., Ltd. GA-MA78GM-US2H
    Bus Clock: 200 megahertz
    3328 Megabytes Installed Memory
    NVIDIA GeForce 7800 GT [Display adapter]
    c: (NTFS on drive 0) 200.04 GB 176.38 GB free
    d: (NTFS on drive 2) 250.06 GB 198.89 GB free
    e: (NTFS on drive 1) 500.11 GB 201.90 GB free
    s: (NTFS on drive 3) 81.95 GB 81.88 GB free
    Windows XP Professional Service Pack 3 (build 2600)

    Marco Carega replied 15 years, 11 months ago 3 Members · 2 Replies
  • 2 Replies
  • Glenn Gomez

    July 16, 2010 at 7:41 pm

    Hello!!

    I just had this error too yesterday, and spend my time searching the web for a solve of this problem, believe me i tried everything, I visited so much websites and forums, and NOTHING, I was going to explode my pc, but at last i FOUND THE SOLVE!!! I have AVG antivirus, AVG give me a warning and I don´t look it, so I check the VIrus Vault and found the file IMPORTERPROCESSSERVER.EXE there, I just restore it and put in the EXCEPTIONS area too, and VOILA!!! PROBLEM SOLVED!!!

    I hope that will serve to everyone!!!

    Regards,

    Glenn

  • Marco Carega

    October 11, 2010 at 4:00 pm

    I have been getting this same error. Very frustrating!

    I’m Running Premiere CS4 on XP with Symantec Virus Software. I added the ImporterProcessClient files to my symantec exceptions, and still no dice.

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