• Adobe Premiere Pro

  Error message woes

  Posted by Jamie Lawrence on August 4, 2009 at 2:02 am

  “Sorry, a serious error has occurred that requires Adobe to shut down. We will attempt to save your current project”.

  What on earth does this mean? Does anyone know if this message is linked to a specific problem in the program, or is it just an indication that “something” is wrong and no one knows? This happens randomly sometimes, and most recently now after my playback quits working. Currently I am not able to play back my movie and now this message keeps coming up when I do almost anything other than scroll around the timeline. The play back thing is bad enough, this is just the limit of my patience! 😛

  This is what I know to explain, I’m sorry if there isn’t enough info to get a full picture yet, I’m not very tech savvy, Please let me know if I need to give any more info and where to find it:

  -I have 2 GB of RAM
  -Windows XP running Premiere Pro 1.0 (out in 2003).
  -I am using only AVI files.
  -I am running the program on the C drive (plenty of space left) and the project folder with the project and all the clips is on an external hard drive with tons of space left.
  -I had some “missing” codecs, I downloaded windows media encoder 9, which someone suggested, and that didnt’ work.
  -I installed Skype before this project, but I’ve also had this same problem (with playback and error message) months before I installed Skype.

  This seems like it’s a problem with the program itself, since it’s done this shutting down thing on almost every project I’ve done in the past year. However, I’ve done a few, which were less complex than some other projects, and had no problems… cannot’ make sense out of this. Thank you so much for your time, if you are able to help!

  William Paterson replied 16 years, 8 months ago 4 Members · 6 Replies
• 6 Replies

• 

  Peter Berthet

  August 4, 2009 at 3:01 am

  i had the same problem and had to reload an autosaved version of the project because the working version had become corrupted

  could be that your system drive is faulty or in need of a defrag if its happening a lot?

  ~Peter Berthet
  Sydney, Australia
• 

  Jamie Lawrence

  August 4, 2009 at 3:45 am

  Thanks, ya I was going to do that but

  1 – my auto save is a much older version 🙁 (but a good last resort)

  2 – I want this to stop happening, it’s done this in another project too. It would be nice to fix the root of the problem. I guess there is some corruption with a certain file, but I dont’ know why that happens or how to find it.

  What’s the system drive? I have defragged it but to no avail.

  Thanks for your help
• 

  Peter Berthet

  August 4, 2009 at 4:19 am

  the system drive is generally your C: Drive
  (the drive where your OS is located)

  its also not a very good place to put things other than program installations, as the drive is constantly being read and written to
  so corruption of data blocks can occur

  its good practice to keep your media and projects on separate drives to your OS (

  ~Peter Berthet
  Sydney, Australia
• 

  Jamie Lawrence

  August 4, 2009 at 5:23 am

  oh thanks! I feel like such a girl with this stuff. I do keep my projects files and all my media on an external drive, not on C drive. so who knows what’s going on… well thanks again.
• 

  Mike Velte

  August 4, 2009 at 10:23 am

  1.0 was a pretty buggy version with a huge memory leak. Some of used CachemanX to help control memory use. Things are much better with 2.0, CS3 and CS4.
• 

  William Paterson

  September 4, 2009 at 6:56 am

  I work on Adobe Primiere Pro 1.5 and export to Mpeg 2, but received the above error code on Ulead Movie Maker 2 SE. Can you help please.

  William

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