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crashing at odd times
I know a post about random crashing is a tough one to diagnose, but here goes.
I was having immense crashing problems with Premiere CS 3, “A serious error has occurred” was happening with increasing frequency, no matter what I did (moving clips, making edits, applying filters” I had auto save set to 1 min eventually, because the faster I worked, of course the less often I would manually save, and the more prone to crashing things got.
Once I finished my project, we reinstalled Premiere (2.0 and CS3), Photoshop (CS3) and Encore (1.5 and CS3). The problem got a lot better.
Now it only crashes on two primary occasions:
1. Using Media Encoder – does not give an error, just freezes, requiring CTRL ALT DEL to exit.
2. Clicking away from Premiere to another application or the desktop or the XP start menu – this crash when it happens, it a complete exit from CS3 with no warning or error message, as if I hit EXIT.
XP Pro
2 gig ram
Core 2 Duo (overclocked – not sure if this is a problem or not)
Plenty of space on the system drive. Using single external USB 1TB or 500GB hard drive.
Blackmagic Intensity Pro card is installed – when not doing a HDV project, I still use the car to monitor system audio – better signal than motherboard sound.Thanks
Mike
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4 Replies
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[Mike Cohen] “Core 2 Duo (overclocked – not sure if this is a problem or not)”
This is a known issue and so easy to turn it off and verify.
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Also, your disk setup could not be worse. Only 1 external disk with a very slow USB connection. Use at least 2 internal SATA disks, one for media and one for project/scratch. Furthermore check your temperatures.
Harm Millaard
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The overclocking has been OFF for a while, it turns out.
As for the external storage, this gives no problems 99% of the time. I have a stack of 25 SATA drives full of problem free projects.So what has changed?
We recently started using 1TB drives, instead of 500 GB drives. But it was not until the 1TB drive started filling up that I got problems – so that could be part of the problem with stability.
I’ll keep an eye on things.
Mike
PS – the internal SATA drives sounds like a good idea. The active projects on external drives lets us move projects around the office, or take work home.
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With a good backplane installed and hot-swappable bays, life could be even easier. Copy your files to an internal SATA disk, hot swap with an empty disk and store the full one for later use. Swapping is even easier than exchanging externals and the disk speed of SATA’s is around three times faster than USB.
Harm Millaard
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