• Adobe Premiere Pro

  I can’t capture video from canon XHA-1 to PremierePro CS3

  Posted by Wendall Woodbury on February 7, 2008 at 7:51 pm

  I have ‘capture’ problem that’s giving me a lot of trouble. I cannot seem to capture my Canon XHA-1 footage, DV or HDV footage, to Premiere Pro CS3. I’ve tried every conceiveable configuration, like turning everything off, plugging the firewire into the camera, then the computer (and visa versa) and then powering up. I’ve turned off the camera and back on, changed firewires etc. I still can’t capture anything. One time I DID see the picture for a couple of seconds, in my PPRO capture window, then it disappeared.

  I THINK I have the correct settings for both PPRO & the Canon, or at least from what I’ve read in the manual, which isn’t to thorough in this respect.

  I might add that the TESTS I’ve made with the camera were done in the various formats.

  Any ideas on what I may be doing wrong? I’m hoping I don’t have a bad firewire connector on the camera.

  Thanks.

  Wendall

  Filmmaker42

  Wendall Woodbury replied 18 years, 6 months ago 2 Members · 4 Replies
• 4 Replies

• 

  Mike Velte

  February 8, 2008 at 8:08 pm

  See what Windows says…with the camera connected and plugged in and turned on, go to Device Manager, expand Imaging Devices..is your camera listed?

  https://www.video2stream.com
• 

  Wendall Woodbury

  February 8, 2008 at 9:43 pm

  Hi Mike,

  I checked Imaging Devices as you suggested. ‘Canon DV Camcorder #2’ shows up on the second line (after AVC compliant DV tape Recorder/Player.) So, I presume it’s being recognized.

  Any suggestions what the next step might be? I already contacted Canon and the only suggestion they had was to make sure to select ‘Playback Standard Auto’ and ‘HD Down-Convert’, which I did, to no avail. Otherwise, Canon suggested contacting Adobe. Since I have better luck with Creative Cow I decided to stop here first.

  Thanks.

  Wendall

  Filmmaker42
• 

  Mike Velte

  February 8, 2008 at 10:28 pm

  Too many is as bad as not enough…what is the first item?? turn it off, uninstall it or disable it.
• 

  Wendall Woodbury

  February 21, 2008 at 2:55 am

  Continuing our discussion of earlier this month. I still have some issues ‘capturing’ video with my Premiere Pro CS3 (particularly with the Canon XH A-1, as previously discussed.)

  I have tried numerous experiments over the last couple of weeks with limited success.

  A:: I disabled the AVC compliant DV tape Recorder/Player and only kept the Canon DV Camcorder #2, per your suggestion.

  B:: I removed the old ADS firewire card, cleaned the terminals and reseated it in a different PCI slot. That seemed to help somewhat, although results were still intermittent. One minute I could capture with both my Canon A-1 and Canon XL-1, then the next minute I could not. I had better luck with the XL-1.

  C:: Today, as an experiment, I replaced the firewire card with a new Nexxtech PCI 3+1 port 1394 card from Circuit City. It seemed to improve the capture ability of my Canon XL-1…at least for the first 20 clips, then CS3 froze up (the whole computer.) I then connected the A-1 and attempted to capture a single clip. Within 10 seconds CS3 froze up again. The last time I tried, CS3 froze up the moment I opened the capture window.

  PLEASE NOTE: CS3 is also VERY SLOW to render a project (hours)…I don’t know if there’s any connection.

  I’m really confused at this point. I suspect the problem lies with the CS3 software, but I’m not sure. Any more ideas?

  Thanks.
  Wendall

  Filmmaker42

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