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Activity Forums VEGAS Pro Please Help! Frustrated with Vegas Pro 16 Import Media File

  • Please Help! Frustrated with Vegas Pro 16 Import Media File

    Posted by Manuel Gomez on July 10, 2023 at 9:34 pm

    I’m running a fresh install of Sony Vegas Pro 16 and when I go to Import a File to edit in my timeline it’s not reading the audio type accurately. Reading a 5.1 Surround Sound Mpeg 2 file as a Stereo sound? I’m specifically trying to work with Surround Sound files and I can’t figure this out! What’s even more confusing is that it works perfectly fine on my other computer running Windows 7 SP1 on both PC’s. Every 5.1 surround sound clip reads as a stereo file and I’ve tried just about everything….Ugh! I’m actually a computer Technician and have been working with Sony Vegas Pro Software for over 17 years now. Your responses will be greatly appreciated, Thanks

    Aivis Zons replied 2 years, 11 months ago 3 Members · 2 Replies
  • 2 Replies
  • Hector Vera

    July 11, 2023 at 8:26 pm

    That is pretty strange there, maybe it can be a glitch whenever you import a video/audio file. And since you said it works on your Windows 7 well, if you are running this on Windows 10/11, it should not have the compatibility issue. Vegas Pro 16 was released on August 2018 so Windows 10 should be perfectly compatible. Would be nice to know which Windows OS you were running that. If it still giving issues, maybe uninstalling and reinstalling it can install all the proper .dll and other resource files necessary to run Sony Vegas Pro 16 as intended and not have the import audio issue. Hope this helps and best of luck!

  • Aivis Zons

    July 13, 2023 at 2:39 am

    This is likely down to the file format you’re trying to import.

    Did a bit of reading and you mentioning it working on Win7 was actually crucial information. With Win10 some file decoding is simply not supported on an operating system level and Vegas Pro relies on that.

    So it seems that you need to convert to another format, couldn’t find mention of any other workaround. Saw mention of this being an AC3 decoding issue at the core, MPEG suffering alongside.

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