• Adobe After Effects

  4K render issues

  Posted by Joseph Farina on March 22, 2017 at 5:41 pm

  When I render a file at 3840 x 2160 in After effects I get 2 big white boxes on the top and bottom. Does anyone know why this could be happening and how I can get rid of it? Thanks you, Joe

  Joseph Farina replied 9 years, 5 months ago 2 Members · 5 Replies
• 5 Replies

• 

  Tero Ahlfors

  March 22, 2017 at 5:58 pm

  Some information would be nice. Comp settings? Render settings?
• 

  Joseph Farina

  March 22, 2017 at 6:29 pm

  Thank you for answering. I think I figured it out. It seems the h.264 setting was a mismatch with that aspect ratio. I switched it to jpeg photo codec and it worked (eliminating the white boxes) but the render is not that crisp. I’m going to re-render under the animation codec unless you have another suggestion. Thanks again.
• 

  Tero Ahlfors

  March 22, 2017 at 6:43 pm

  [joseph farina] “It seems the h.264 setting was a mismatch with that aspect ratio.”

  If I remember correctly the Quicktime version of H264 is limited to 2000×2000 resolution.
• 

  Joseph Farina

  March 22, 2017 at 6:44 pm

  Thank you Dave. It was set to full. We are waiting on the animation codec to render out to see if it works.
• 

  Joseph Farina

  March 22, 2017 at 6:46 pm

  Thank you

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