• DaVinci Resolve

  DR 17 Studio does not see my AMD Video Card?

  Posted by Don Cobble on November 24, 2020 at 4:11 am

  I am running DR Studio 16.3b3 all is well. So I ventured into downloading Studio 17 and it does not accept my Video Card – AMD Radeon Pro WX 7100 8GB 256 Bit GDDR5? I updated Drivers and according to DR Specs it should work? Any Ideas?

  Thank You

  Specs:

  I7 7820X 3.6Ghz
  32GB Ram
  HP Z24 G2
  Windows 10 Pro
  Radeon Pro WX7100
  8 GB Vram

  Michael Reed replied 5 years, 3 months ago 4 Members · 5 Replies
• 5 Replies

• 

  Robert Ober

  November 24, 2020 at 3:09 pm

  Hello,

  Please be more specific. “it does not accept my Video Card” is vague. Does Resolve give an error? Does it not completely load?

  Robert
• 

  Peter Chamberlain

  November 25, 2020 at 6:23 am

  Likely you mean it cant see the GPU and so doesnt run at all?

  if so, thats probably GPU driver.

  if you mean deckLink, you need the new Desktop video driver
• 

  Robert Ober

  November 25, 2020 at 2:55 pm

  By the way, the latest is not always the greatest when it comes to drivers and Desktop Video. In addition to that, the drivers from the manufacturer are often better than the Microsoft drivers.

  Take it EZ,

  Robert
• 

  Don Cobble

  January 14, 2021 at 4:57 am

  Sorry for delay responding below is the error

  Error:
  Unsupported GPU Processing Mode
  Please Review GPU Drivers and GPU
  configuration under preferences

  I go to GPU configuration

  My Video card is grayed out : main Display GPU unknown not supported
• 

  Michael Reed

  February 2, 2021 at 10:46 pm

  Yep, certainly sounds like a driver issue.

  Have you tried installing the manufacturers drivers, and if the current one isn’t playing maybe the previous driver version?

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