• AJA Video Systems

  Playback-Audio not in Sync

  Posted by Tony Pasquale on November 4, 2010 at 1:20 am

  This is regarding using the Ki pro as a playback device only. Audio does not sync up or stutters when a video starts. Happens sporadically and it isn’t a smooth playback. Anyone had an issue with this?

  Jeremy Garchow replied 15 years, 10 months ago 2 Members · 5 Replies
• 5 Replies

• 

  Jeremy Garchow

  November 4, 2010 at 2:47 am

  [Tony Pasquale] “Anyone had an issue with this?”

  What is the source of the video? Is this something you exported from an NLE? Please give a bit more info on how the file got on the Ki.

  Jeremy
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  Tony Pasquale

  November 4, 2010 at 2:51 am

  Sure. File was exported in FC as a ProRes with a dual mono 48khz 24 bit audio track. It was a final piece. File was then placed on the media drive.
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  Jeremy Garchow

  November 4, 2010 at 3:30 am

  And how are you monitoring? What format/frame rate? Give me the whole picture.

  What firmware?
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  Tony Pasquale

  November 10, 2010 at 4:48 pm

  Firmware is 2.0 (the latest form AJA site) monitoring through both headphones as well as through a meyer system, via XLR to a DM1000 board. Format is ProRes frame rate 29.97. These are pieces that we have produced and are using the box as a playback engine.
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  Jeremy Garchow

  November 10, 2010 at 5:25 pm

  You have reformatted the hard drive since installing the v2.0 software, right?

  If yes, perhaps it’s time to call AJA.

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