Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums AJA Video Systems External Frames in FCP greyed out

  • External Frames in FCP greyed out

    Posted by Crys on May 10, 2006 at 7:58 pm

    Hello…

    I am using AJA IO LA and when I start up Final Cut Pro, I get a message saying it is “Unable to locate the following external devices: ProIO – NTSC US – Component YPbPr SMPTE/N10 – 8-bit 422 (720 x…”

    I tell it to Check Again, but it won’t let me go on, so I choose to Continue.

    In the sequence, I cannot view anything on my monitor. I checked VIEW > EXTERNAL FRAMES, but the rest of the options are greyed out and I cannot choose to play ALL FRAMES.

    I have no idea why this happened all of a sudden. Was working fine before. I restarted the computer, but I still get the same result. What am I doing wrong?

    Any suggestions will be greatly appreciated!

    Thank you!!

    Jeremy Garchow replied 20 years ago 2 Members · 5 Replies
  • 5 Replies
  • Jeremy Garchow

    May 10, 2006 at 8:31 pm

    Check your firewire cable. Do you have any other firewire devices connected? If so, you need to separate the io from that firewire device with a PCI card or PCMCIA card.

    If the answer to above is no, then:

    Uninstall and reinstall the drivers. *warning* this will trash any easy setups you created as well as your FCP prefs.

  • Crys

    May 11, 2006 at 1:09 pm

    I’m sorry to sound stupid, but I’m pretty new to Macs…

    Could you tell me how to uninstall the AJA driver?

    I wanted to make sure before I messed up anything else.

    Thank you!

    P.S. No, I do not have any other firewire devices connected. So I will try to uninstall and reinstall.

  • Jeremy Garchow

    May 15, 2006 at 3:06 am

    Run the aja uninstaller:

    https://www.aja.com/ajashare/ProIO_Uninstaller.zip

    Jeremy

  • Crys

    May 16, 2006 at 4:35 pm

    Thank you! Uninstalling and reinstalling the driver solved the problem!!

  • Jeremy Garchow

    May 16, 2006 at 4:47 pm

    Sweetness. That usually scrambles the gremlins out of the system.

    Jeremy

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy