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Activity Forums AJA Video Systems new to Mac/FCP/Kona LHe – no crisis, just curious

  • new to Mac/FCP/Kona LHe – no crisis, just curious

    Posted by Bob Cole on October 28, 2006 at 2:37 am

    Please bear with me and this long query; I don’t have a crisis, because I remembered some tips from this and the FCP forum, and everything is working, but I’d like to understand these puzzles better:

    1. Why does FCP sometimes tell me (erroneously)my deck is in a crisis? Here’s what happened: I first chose a Kona Easy Setup (525 8-bit or 525 8-bit uncompressed) and about ten seconds into the first capture FCP stopped the capture, told me there

    Bill Portune replied 19 years, 2 months ago 7 Members · 13 Replies
  • 13 Replies
  • Bob Zelin

    October 28, 2006 at 1:51 pm

    these are all guesses, becuase you have not provided great detail, but here you go –
    replies below each question –

    you write
    1. Why does FCP sometimes tell me (erroneously)my deck is in a crisis? Here’s what happened: I first chose a Kona Easy Setup (525 8-bit or 525 8-bit uncompressed) and about ten seconds into the first capture FCP stopped the capture, told me there

  • Gary Adcock

    October 28, 2006 at 3:03 pm

    [Bob Cole] “There is no problem with the deck, which is a DVCPro playing back a DVCam tape with the proper internal deck menu adjustments.)”

    Panasonic and Sony use different lubricants and this can cause errors with some types of tapes.

    [Bob Cole] “Why is Easy Setup so imcomplete? In Log and Capture, there are many more options that are NOT in Easy Setup, including DVCPro50, which solved the problem in Question 1. “

    Check the box in the easy set up dialog that say “show all”… my FCP has over 60 different customized setups available.

    [Bob Cole] “When the tape is sitting, the capture screen is gray (as is the NTSC monitor). But on the computer the gray is wavery. When I roll tape the picture looks fine. Is there a problem or is that common?”

    Nothing like viewing interlaced materials on a progressive screen = what is your Kona Control panel set to?? this sounds like you need to set it to something different. This cannot be done in FCP – it has to be done in the Kona control.

    [Bob Cole] “But on the computer, they are dancing around, though at a very low indicated volume. Even when I unplug one of the audio inputs to the Kona, that channel still dances, though its line is a tiny bit smaller than when it is plugged in. “

    your blaming the Kona for FCP issues, trust your hardware, FCP’s metering and scopes are totally screwed up in 7.1.3

    gary adcock
    Studio37
    HD & Film Consultation
    Post and Production Workflows

  • Bob Cole

    October 28, 2006 at 6:42 pm

    Wow. Thanks Gary and Bob so much for the fantastic responses. Getting closer. It’s the deck, but the same deck works fine in my old discreet edit system, so I’m still perplexed. When I try my Betacam 1800, everything works fine.

    But this also has something to do with my new Mac/FCP/Kona, because my previous system didn’t have any problem with the Panasonic during several years daily use.

    From the Panasonic, the error message is: “Tape Trouble. Check VTR. Do not attempt to eject tape or use tape transport without checking VTR first.” This is NOT TRUE. The tape keeps running, it looks fine… and when I tried other camera tapes, even from other codecs, I get the same error message.

    I tried all of the following capture settings:
    AJA Kona 525 29.97 10 bit
    AJA Kona 525 29.97 8 bit
    AJA Kona 525 29.97 DV
    AJA Kona 525 29.97 DVCPro50
    (I also tried all of the VTR control options that seem relevant.)

    After pressing ESC to stop the deck, and Okay on the above error message, FCP says:
    “Capture Now has reached the end of the tape. All existing footage between the point where you started the capture and the end of the tape has been captured successfully.” Not true, of course — the capture ends at the first error message, though the tape keeps running.

    Good point to check the monitor out with character superimposed — nothing out of the ordinary. Tape kept running fine.

    Any further ideas are most welcome. I uninstalled Kona software, installed the latest (October 2006) version. Checked Kona Control Panel, tried different settings there.

    One definite conclusion from this shakedown cruise: I’m going to buy a voltage regulator to try to get rid of wavery lines, cut down audio noise, etc. Any recommendations for that are also most welcome.

    re: the visual indication of audio noise: since I still see it when I unplug all inputs, I think it is a Mac/FCP/Kona thing. Gary, did you mean Quicktime is the culprit for the scopes/monitoring issue, when you referred to 7.1.3?

    Thanks very much!

    — Bob C

  • Bob Cole

    October 30, 2006 at 9:43 pm

    One of the reasons I chose an AJA product was that I heard their tech support was superior.

    Proof of that was the accurate and quick reply to my tech support question about the deck control of the Panasonic AJ-D650. They emailed me a file, told me what to do, and the problem is solved.

    I hope their management monitors this forum, and realizes how important their tech support team is to AJA’s reputation. And no, I’m not related to any of their employees.

    — Bob C

  • Aja Sales department

    October 30, 2006 at 10:05 pm

    …we do, thanks Bob! 🙂


    AJA Video Systems
    +1 (530) 274-2048 Intl.
    (800) 251-4224 US
    sales@aja.com

  • Mitch Ives

    October 31, 2006 at 3:17 pm

    [gary adcock] “your blaming the Kona for FCP issues, trust your hardware, FCP’s metering and scopes are totally screwed up in 7.1.3”

    What are you seeing with QT 7.1.3?

    Mitch Ives
    Insight Productions Corp.
    mitch@insightproductions.com

    Apple Certified Trainer: Final Cut Pro 5

  • Gary Adcock

    October 31, 2006 at 3:52 pm

    [Mitch Ives] “What are you seeing with QT 7.1.3”

    Mitch, most of these issues will not affect the vast majority of FCP users but the big ones for me are

    uncompressed 10bit HD renders and playout functionality is all over the place,in both 720 and 1080.

    more susceptible to broken timecode errors with 1080 24 and 25 captures.

    gary adcock
    Studio37
    HD & Film Consultation
    Post and Production Workflows

  • Piers Goodhew

    December 7, 2006 at 3:23 am

    Hi Bob,

    Hope you’re still reading the thread! You wouldn’t care to elaborate on *what* it was that AJA sent you and what you did? I’ve just hit the same problem with FCP 5.1.2, Tiger, QT 7.1.3, Panasonic VTRs and Decklink here. I’ve contected DeckLink support, but I’d love to know more about what AJA gave you …

    Regards,

    PG

    (and Hi to Mitch Ives if he’s still reading, too)

  • Bob Cole

    December 7, 2006 at 3:44 am

    [Piers Goodhew] “You wouldn’t care to elaborate on *what* it was that AJA sent you and what you did? I’ve just hit the same problem with FCP 5.1.2, Tiger, QT 7.1.3, Panasonic VTRs and Decklink here. I’ve contected DeckLink support, but I’d love to know more about what AJA gave you …”

    sure — send me your email address and I’ll forward the file. I don’t know whether it will fix a Decklink problem though.

    bob “at” rcole “dot” com

  • Piers Goodhew

    December 7, 2006 at 10:53 pm

    Many thanks to Bob for his kind offer, I thought I should put it on the record that BlackMagic also sent me the file in pretty quick time (they beat Bob by a few hours).

    For the public record, the issue is that FCP5 has changed the polling interval it uses to talk to VTRs. This causes issues with Panasonic decks. Adding a small text file to your FCP plugins folder tells FCP to revert to 4.5 behaviour.

    The gory details:

    Copy the following text (between the dashed lines, not including them):
    ———————snip————
    // Enabler to disable alternate ETT polling mechanism

    startuponly
    FileVersion(60243, 41391, 68)
    code

    dictput(0,”kgDeviceControl”,”useAltETTPolling”, “value”);

    ——————/snip————————

    Paste this into TextEdit and then save it into:

    /Library/Application Support/Final Cut Pro System Support/Plugins

    with the name:

    DisableAltETTPolling.txt

    (You’ll need to be an admin user, natch.). Seems to have fixed the problem here. If the above doesn’t work, maybe there’s also some recource fork voodoo going on. Contact your capture card vendor for the file!

    PG

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