• Adobe Creative Cloud

  CC app still seeing uninstalled CS6 apps

  Posted by Oliver Peters on September 9, 2013 at 1:48 am

  I’ve deactivated and uninstalled the CS6 apps from my main machine, leaving only the CC apps. However the CC Desktop app still shows the CS6 apps in the panel and as “up to date”. Is there a way to remove these from the panel?

  – Oliver

  Oliver Peters Post Production Services, LLC
  Orlando, FL
  http://www.oliverpeters.com

  Kevin Monahan replied 12 years, 7 months ago 2 Members · 3 Replies
• 3 Replies

• 

  Kevin Monahan

  September 10, 2013 at 10:25 pm

  Hi Oliver,
  Did you uninstall the apps using the uninstaller?
  If so, quit and restart the Creative Cloud app.
  if you uninstalled them a different way, they may need to uninstalled correctly to get them removed from the list. Uninstallers are located within the application folder.

  Thanks,
  Kevin

  Kevin Monahan
  Social Support Lead
  Adobe After Effects
  Adobe Premiere Pro
  Adobe Systems, Inc.
  Follow Me on Twitter!
• 

  Oliver Peters

  September 13, 2013 at 1:41 am

  [Kevin Monahan] “Did you uninstall the apps using the uninstaller?
  If so, quit and restart the Creative Cloud app.”

  Yes, I used the CS6 uninstaller. The situation corrected itself the next time I restarted the computer. Thanks.

  – Oliver

  Oliver Peters Post Production Services, LLC
  Orlando, FL
  http://www.oliverpeters.com
• 

  Kevin Monahan

  October 3, 2013 at 4:25 pm

  [Oliver Peters] ” The situation corrected itself the next time I restarted the computer. Thanks.”

  Thanks for reporting back, Oliver.

  Kevin Monahan
  Social Support Lead
  Adobe After Effects
  Adobe Premiere Pro
  Adobe Systems, Inc.
  Follow Me on Twitter!

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