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Activity Forums Apple Final Cut Pro FCPX monitoring cam audio issues

  • FCPX monitoring cam audio issues

    Posted by Oliver Peters on November 21, 2017 at 1:43 pm

    My i/o is running though a BMD UltraStudio Express. I have camera originals that are 4 or 5 channels of audio, ID’ed as mono. Most of these are from an ARRI Alexa. I cannot hear any audio until this is on a timeline because it is mono. If I change the camera setting to surround (the only option with 5 mono channels) I can hear the audio. Or – if I use my Mac’s line out audio instead of the UltraStudio, then I can hear the camera audio (without changing channel configuration). Is there a better solution than either of these options? It works fine in Premiere and Media Composer.

    – Oliver

    Oliver Peters – oliverpeters.com

    Jeff Markgraf replied 8 years, 9 months ago 3 Members · 4 Replies
  • 4 Replies
  • Michael Hancock

    November 21, 2017 at 3:36 pm

    Try this and see if it fixes things.

    https://support.apple.com/en-us/HT204780

    EDIT: If you’re on Sierra, see if this helps:
    https://www.fcp.co/forum/4-final-cut-pro-x-fcpx/27160-audio-midi-settings-missing-multichannel-in-sierra

    —————-
    Michael Hancock
    Editor

  • Oliver Peters

    November 21, 2017 at 6:54 pm

    Thanks. The Midi set-up helped. Basically I set it from Stereo to 2.0 Surround and then back to Stereo and it is now fine. Sheesh.

    – Oliver

    Oliver Peters – oliverpeters.com

  • Michael Hancock

    November 21, 2017 at 9:04 pm

    Glad it worked!

    I still think Apple needs to do more work on their video I/O, or work with Blackmagic to get drivers that don’t have these issues and the stickiness and delays. These issues don’t exist with Avid and Premiere – just FCPX.

    —————-
    Michael Hancock
    Editor

  • Jeff Markgraf

    November 21, 2017 at 10:41 pm

    Yep. It’s a known bug. I think it was introduced with Mavericks OS. FWIW, it seems only to affect files that have the pan mode set to “none” – which, of course, would be any file with mono audio.

    I thought it was just with AJA I/O hardware. Sorry to hear it affects BMD as well. But at least it’s an easy fix once you know what to do. But I agree – kinda shoddy coming from Apple.

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