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Motion 4 hangs and I must use Force Quit
Today I bought Motion 4, I upgraded to Maverick and when I try to bring in a file to export it just freezes and says it’s Not Responding so I have to force quit. I think I read somewhere that there can be extensions or some previous versions of QT or Flip4Mac that if on my computer will interfere with Motion 4? Any advice will be appreciated.
Thanks
Ned Miller
Chicago Videographer
http://www.nedmiller.com
www,bizvideo.com -
12 Replies
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4 or 5?
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I just bought Motion 4, isn’t that the latest? I went to the Apple Store and that was the only Motion there was.
Ned Miller
Chicago Videographer
http://www.nedmiller.com
www,bizvideo.com -
I see. 5 is the latest.
Did you have FCS3 with Motion 4 installed as well?
If so, did you follow the directions here?: https://support.apple.com/kb/HT4722?viewlocale=en_US&locale=en_US
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Jeremy! I’m sorry! I had a typo. I meant to say COMPRESSOR in the subject line. I also bought Motion but haven’t opened it. So sorry. That’s why I had 4.
Ned Miller
Chicago Videographer
http://www.nedmiller.com
www,bizvideo.com -
Try Compressor repair from Digital Rebellion.
Craig S says that he has had some trouble with Compressor, but I have had real good luck with it.
Did you have fcs3 on this machine?
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Also, was this a clean mavericks install?
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Not sure what you mean by clean install. I did a restart, followed the onscreen prompts.
Ned Miller
Chicago Videographer
http://www.nedmiller.com
www,bizvideo.com -
Clean, meaning wipe the drive an start over instead of upgrading your Mountain Lion install.
At the very least, I’d make a new admin user and see if Compressor will launch.
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No I did not, I’m not that tech savvy.
Ned Miller
Chicago Videographer
http://www.nedmiller.com
www,bizvideo.com -
[Ned Miller] “No I did not, I’m not that tech savvy.”
This coming from the guy who is standing in front of a giant wad of pyrotechnics?????
😉
A clean install of Mavericks is the best way to ensure that everything is going to work well.
Depending on how you have things stored, It can also a pain in the ass. On the flip side, it can also be very easy.
Read this before trying a clean install. It will teach you how to make a new user for troubleshooting purposes.
https://support.apple.com/kb/TS4053
Jeremy
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