• Adobe After Effects

  AE CS5 won’t import .mov files!!!

  Posted by Brandon Daniel on March 10, 2011 at 1:45 pm

  Hi guys. This may be a newbie issue but whenever I try to import .mov files into After Effects CS5 I get an error message stating “this ‘MooV’ file is damaged or unsupported”. This has been going on since I upgraded to CS5. Is there a fix for this at all? Thanks

  Jeremy Cervantes replied 11 years, 11 months ago 3 Members · 3 Replies
• 3 Replies

• 

  Todd Kopriva

  March 10, 2011 at 5:27 pm

  Here are some troubleshooting suggestions for QuickTime issues:
  https://blogs.adobe.com/toddkopriva/2011/02/troubleshooting-quicktime-errors-with-after-effects.html

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  Todd Kopriva, Adobe Systems Incorporated
  Technical Support for professional video software
  After Effects Help & Support
  Premiere Pro Help & Support
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• 

  Todd Kopriva

  July 30, 2014 at 2:54 am

  Monica, why are you resurrecting a thread that’s more than three years old?

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  Todd Kopriva, Adobe Systems Incorporated
  After Effects quality engineering
  After Effects team blog
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• 

  Jeremy Cervantes

  September 27, 2014 at 7:14 pm

  Because…even three years later people like me are having the same problem and seeking an answer.

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