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  • Possible loss of project data in 10.0.3?

    Posted by Petter Stahre on February 2, 2012 at 11:05 am

    I upgraded to 10.0.3 using Snow Leopard 10.6.8 and FCPX seems to work fine until today when I open up a project I worked on yesterday (created in 10.0.3) and the whole project is empty!

    The project exists, it’s just empty. (Should contain 6 synced clips (audio+video) with color corrections.)

    All events are in the event library, but the timeline is empty. I’ve looked for possible user mistakes like if I did the editing in another project etc but can’t find a reason.

    The backup in the FCPX-folder doesn’t contain any versions, only a copy of the empty project. Not a big loss this time but makes me a bit scared.

    I’m not ruling out a foolish user mistake but since this kind of problem never has happened to me before in FCP6/7/X (or another software) I thought I mention it if someone else should stumble upon this.

    For now on I will do regular duplicates of projects 🙁

    // Petter

    Petter Stahre replied 14 years, 3 months ago 1 Member · 1 Reply
  • 1 Reply
  • Petter Stahre

    February 3, 2012 at 9:38 am

    It happened to me again today – a project I created in 10.0.3 yesterday is empty today when I load it.

    This time I did a screen capture (movie) of the whole incident until FCPX crashed (while duplicating the defect project and then loading it).

    Extensive bug report has been sent to Apple.

    For those interested, here’s what I wrote:

    On two occations since upgrading to 10.0.3 I’ve lost project data. The second time when I suspected I’ve lost data I started to record my screen. I’ve published a movie in which you can see what happens untill FCPX crashes.

    First occation:
    I created a new project and a new event and imported video and audio. I synced the video and audio and placed 6 clips in the timeline. I color corrected them and let them be for further editing the next day. I can’t remember if I closed FCPX or if it was on all the the time, but next day when I opened up the project the timeline was empty.
    The playhead was positioned some 31 seconds into the project, but that was the only trace of any “data” I could see.
    I looked into other projects to see if I had been editing in another project without knowing, but no.
    All timeline data was gone (but the events where still there).

    Second occation:
    Since this happened I’ve been very observant of what I’m doing in FCPX just in case it should be a user error. But it now happened again, as documented in a screen capture.
    Yesterday I created a test project “Test 3” to try out the new green screen masking function. I imported only one clip and applied the mask and played with the settings.
    I closed FCPX and today when I startup FCPX and load the project there’s nothing there. This is when I thought I might start capturing the screen before doing anything else.
    You can se my screen capture here:
    XXXXXXX
    … what happens in the movie in short is:
    1) I can play from the timeline and see the video in the viewer (on a second screen, but I soon corrected that).
    2) The timeline is empty.
    3) When I close the project and look at all my projects in the Project Library I can see that my project contains video (thumbnails are showing) …
    4) … but when I load the project again there nothing on the timeline.
    5) I try to duplicate the project into “Test 3b” and then load my new copy of the project …
    6) … this is when FCPX freezes and I get a spinning color wheel (which Screen Flow software couldn’t capture – all you see is the regular mouse pointer).
    7) I start up the Activity Monitor and show you different tabs of information, and then save “spot checks” (or whatever it’s called in english) as textfiles. These can be found here:
    XXXXX
    XXXXX
    8) After I aborted FCPX and reloaded it again both the new projects were recovered (!) and now showed information in the timeline, as you can se. This was not the case with my first project which is permanently damaged/empty.
    9) In the movie you can see I sent in a crash report, and tagged it XXXXX, I guess you can find it that way.

    Bottom line: FCXP 10.0.3 looses/corrupts project/timeline data.
    (This never happened in 10.0.1 for me.)

    About my system:
    For what it’s worth the two projects were on separate hard drives so I suspect no hard drive failure.
    I just sent in all my system data to Apple using the functionality in the tool Systeminformation. My computer has serial no XXXXX, I guess you can fetch it that way, or?
    In short: MacPro 12-core 2,66 GHz, 32 GB RAM, Snow Leopard 10.6.8

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