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  • Why does FCPX crash so often?

    Posted by David Sorensen on November 28, 2011 at 5:28 pm

    Can anybody help me here?

    I just sold my old MacPro and bought a brand new iMac 27″ 3,4Ghz, 16RAM, 2GB videoram, with a flash disk for software and 2Tb disk for files. Enough power to work smooth with FCPX.

    But it keeps crashing, again and again.

    I can work with it, but during one day of editing it crashes 20-30 times. Not good for my nerves!

    Any serious advice would be extremely apreciated!

    Also: some things in my timeline just CHANGE, after the project has been saved…

    The order changes (images that were on top, are suddenly below other items), text dissapears, fonts change, etc. Weird things. I have never been so mad at a program, that I actually like a lot.

    By the way: I work on Lion.

    Thanks in advance!
    David

    Jeremy Garchow replied 14 years, 5 months ago 14 Members · 16 Replies
  • 16 Replies
  • Jason Jenkins

    November 28, 2011 at 6:23 pm

    I’m on OSX 10.6.8. When I first installed FCPX, it crashed quite often. Oddly, after a while it stopped crashing… and that didn’t seem to correspond with the FCPX update either. It doesn’t crash at all any more. Sorry, this isn’t very helpful… just my experience.

    Jason Jenkins
    Flowmotion Media
    Video production… with style!

  • Walter Biscardi

    November 28, 2011 at 6:47 pm

    [David Sorensen] “I just sold my old MacPro and bought a brand new iMac 27″ 3,4Ghz, 16RAM, 2GB videoram, with a flash disk for software and 2Tb disk for files. Enough power to work smooth with FCPX.”

    So you’re putting your media on the main system drive? That’s a no-no for any non-linear editing tool. Media should always be on its own drive or array.

    Running the Operating System, the software and accessing media all from the same drive is always asking for a world of hurt with any video editing software.

    [David Sorensen] “But it keeps crashing, again and again.

    As with any Non-Linear editing system it usually comes down to system configuration on why anything crashes.

    Have you updated everything on your Mac first and foremost? Run Software Update, after it completes whatever it does, run it again, and repeat until nothing else is needed to update. Some updates will not run unless earlier updates are installed, hence the need to repeat sometimes.

    What format(s) are you using?

    Are you mixing formats and framerates in the same timeline?

    Are you doing the same thing each time it crashes?

    Are you running any other software in the background while using FCP X?

    Walter Biscardi, Jr.
    Editor, Colorist, Director, Writer, Consultant, Author, Chef.
    HD Post and Production
    Biscardi Creative Media

    “This American Land” – our new PBS Series.

    Blog Twitter Facebook

  • Jim Giberti

    November 28, 2011 at 6:51 pm

    FWIW, been running X on an i7 10.6.8 for weeks of heavy 14 hour days and it hasn’t crashed once.

  • John Davidson

    November 28, 2011 at 7:45 pm

    Walter, I think by flash he meant an SSD for the OS/program files and a 2Tb internal drive for media. A Thunderbolt RAID is obviously better (and more secure for media).

    David, I think the reality is FCPX is kind of a beta program. Give it another year of updates and maybe it won’t crash so much.

    John Davidson | President / Creative Director | Magic Feather Inc.

  • Mark Dobson

    November 28, 2011 at 7:47 pm

    I’ve had a terrible day with FCPX today. Crashes, compound clips not opening (got round that by opening in timeline – copying – opening up in new project) and my old friend cmd z not workin – and to compound issues stabilisation has disappeared – so having trashed prefs countless times I’m now going to trash the app and re-install it from app store.

    So I have a lot of sympathy for anyone else running into similar problems.

    Mark Dobson
    Producer and Director
    Alembic TV
    http://www.alembic.tv

  • Jeremy Garchow

    November 28, 2011 at 8:05 pm

    [David Sorensen] “The order changes (images that were on top, are suddenly below other items), text dissapears, fonts change, etc. Weird things.”

    What version are you working on? The 10.0.2 update was supposed to fix these sort of things.

    I’m still on 10.6.8, too.

  • Helmut Kobler

    November 28, 2011 at 8:41 pm

    I’m still on 10.6.8 as well….working 8 hours a day, I get maybe 2 crashes per day, 3 tops. Out of a dozen or so days, I had one crash that lost 15 minutes of work. Otherwise, all crashes recovered with no work lost. Media coming off a raid, app on the SSD, and native Canon 5D footage.

    David, you might try trashing preferences for X or reinstalling it…ie, delete the app and then go back to the App Store and download it again. What you describe is not normal.

    ——————-
    Documentary Camera in Los Angeles
    http://www.lacameraman.com

  • Walter Soyka

    November 28, 2011 at 8:55 pm

    [Helmut Kobler] “I’m still on 10.6.8 as well….working 8 hours a day, I get maybe 2 crashes per day, 3 tops.”

    See, this is what I miss about Mac OS 9. It crashed just the right amount: not so frequently that you couldn’t get anything done, but not so rarely that you missed out on good reboot coffee breaks.

    Walter Soyka
    Principal & Designer at Keen Live
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    RenderBreak Blog – What I’m thinking when my workstation’s thinking
    Creative Cow Forum Host: Live & Stage Events

  • Fred Miller

    November 28, 2011 at 9:49 pm

    I agree Walter. And who wants a NLE that doesn’t require some rendering. Just when are you supposed to go to the bathroom?!?! 🙂

    FCP Studio 2
    Dual 3Gg Quad Core
    4Gg RAM
    KONA 2
    OS 10.5.8

  • Helmut Kobler

    November 28, 2011 at 10:10 pm

    Oh, you guys are funny.

    All I’m saying is that 20+ crashes a day is not normal for FCP X, there’s something else wrong, besides the application simply being buggy.

    P.S. I have to say that Final Cut 7 crashed maybe once a day, which is better than FCP X, but the crashes in 7 usually lost a few minutes of work.

    ——————-
    Documentary Camera in Los Angeles
    http://www.lacameraman.com

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