• Square Box CatDV

  Missing java on Mac

  Posted by Jonathan Patel on September 9, 2014 at 7:02 pm

  Hi,

  Am making a new post as I’ve just realised I may be guilty of bumping a 2 month old thread…

  I’m currently unable to open CatDV Pro. I get this error message:

  “Although you have installed Java and the CatDV
  application, the following file(s) appear to be
  missing. Without them CatDV will not operate:

  QuickTime for Java
  QuickTime 7.0 or later”

  I’m on a new Mac Pro and have just upgraded to OS X Yosemite Beta Version 10.10. CatDVPro ran fine on the same machine under Mavericks.

  I have Quicktime Pro Version 7.6.6 installed but I don’t know if that’s relevant. Tried downloading Java for OS X 2014 from here https://support.apple.com/kb/DL1572 and that didn’t help. And I tried downloading Java 8 from here https://www.oracle.com/technetwork/java/javase/downloads/index.html and that didn’t help.

  Any advice would be greatly appreciated.

  Dave Clack replied 11 years, 8 months ago 2 Members · 3 Replies
• 3 Replies

• 

  Dave Clack

  September 10, 2014 at 10:25 am

  Hi Jonathan, does this help ?

  https://www.squarebox.com/cant-find-quicktime-for-java/

  Dave
• 

  Jonathan Patel

  September 11, 2014 at 4:37 am

  Unfortunatly not as I’m on a mac…
• 

  Dave Clack

  September 11, 2014 at 9:03 am

  Can you start a discussion with our support team on support@squarebox.com please? They can investigate further.

  Thanks

  Dave

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