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Worker Node fatal initilisation
Hi, getting this strange error when starting the worker node…any suggestions? Thanks!
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3 Replies
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It’s telling you where it hurts.
There’s an illegal character in the XML config files. As a test, backup your worker.xml and workset etc. (Contact support for the exact files) and then try restarting Worker clean.
https://www.squarebox.com/catdv-backups/ That’s a link to where the files we’re speaking of are.
If that works, you can then check the XML configs for the bad character using a text editor. Or, if it’s a small config, just rebuild it or restore from a backup of your Worker XML files. (You are keeping a backup right?)
That’s all I got, but contact support because this may be a known issue that I’ve just not seen but that Java error is pointing to your config or workset files.
bryson
bryson “at” northshoreautomation.com
northshoreautomation.com
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Thanks to squarebox support’s super fast response here’s what they said:
i think your workset file may have become corrupt this is the list of all your worker tasks
to fix stop the worker rename the file from workset.xml to something else – eg workset_old_feb27.xml and either restart worker which will automatically create a new workset file or replace it with the workset.bak file
you’ ‘ll find the workset file here
The worker.xml and workset.xml files are located at:
PC
C:\Users\?USER NAME?\AppData\Local\Square Box\worker.xml
C:\Users\?USER NAME?\AppData\Local\Square Box\worksetr.xml
MACMAC /Users/?USER NAME?/Library/Application Support/worker.xml
MAC /Users/?USER NAME?/Library/Application Support/workset.xmlcheers dougal
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Excellent and thanks for sharing that solution here!
bryson
bryson “at” northshoreautomation.com
northshoreautomation.com
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