• DaVinci Resolve

  qualifier sliders in track mode don’t work

  Posted by Umut Ergin on November 16, 2011 at 4:34 pm

  Hi,
  upgraded to 8.1.1 today, I realized that when I try to do a qualification in track mode, all the sliders don’t work, am I doing something wrong or is it a bug?

  Thanks

  Vivek Vedagiri replied 14 years, 6 months ago 3 Members · 6 Replies
• 6 Replies

• 

  Vivek Vedagiri

  November 17, 2011 at 2:14 am

  Hi Umut,

  By default, there is no color correction node in track mode. You need to add a serial node before you try to do the qualification. Could you check if it works then?

  Vivek Vedagiri
  Blackmagic Design
• 

  Umut Ergin

  November 17, 2011 at 9:43 am

  thanks for your help, but I do the things as usual.

  The problem is that I work regularly for long projects (about 2000 plans each) for the television. After a mean time the sliders in track mode, also all the sliders in clip mode (I realized after sending my mail) don’t work: and if I reboot the system: it works again: there isn’t a regularity for the issue. it happens when it wants.
  I realized that also auto color button, not at the same time of the other sliders, doesn’t work all the time. I mean it doesn’t work although I reboot it

  Have you got an idea?

  Thanks
• 

  Christopher Adams

  November 17, 2011 at 12:01 pm

  I too have seen this behavior. I noticed that I cannot drag the controls at all. Note that a mouse with a scroll wheel did continue to move the slider but. It a drag operation.
  At least that is what I find. Seems go happen randomly. Also like the poster above the autocolor randomly does nothing.
  CJ
• 

  Vivek Vedagiri

  November 18, 2011 at 7:14 am

  Hi Umut/CJ,

  Could you grab logs when you see this behavior and send it to us?

  Thanks.

  Vivek Vedagiri
  Blackmagic Design
• 

  Umut Ergin

  November 18, 2011 at 9:20 am

  Hi vivek,

  Thanks for your help: but I don’t know how to look at the log and which address I’ll send it?
• 

  Vivek Vedagiri

  November 18, 2011 at 9:32 am

  Hi Umut,

  Go to /Library/Application Support/Blackmagic Design/DaVinci Resolve/ and double click the “Capture Logs” application. This will create a log file on your Desktop. Please email that to davincihelp at blackmagic-design.com

  Please capture logs whenever you see the problem, and do it before you restart the Resolve application.

  Vivek Vedagiri
  Blackmagic Design

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