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Red Rocket Conflict.
Grading a feature, old sensore, new color science, looks awesome. Everything was going ultra smooth, 8 core mac, quadro 4000, gt 120, rocket and decklink. 16 gb ram. 5 internal raid
So I start getting to finish coloring matching in all my scenes, 2 hour film. Things were really smooth, but towards the end I start crashing like crazy. Da vinci would constantly quit out by itself. I could barely scroll through the timeline before it would just crash out.
At first I thought i didn’t have enough horsepower and I was overloading the system with my many nodes, and tons of tracking. But I decided to rip out the rocket card and everything is smooth as butter again. So obviously it’s a rocket conflict, and probably a conflict in playback and dumping all the effects form the GPU. does anybody else have any similar issues? will there be a future fix on this? play back quarter rez without rocket is fine, but I still need it for the full debayer output, and I’m hoping the rocket won’t affect the stability of the render…
Really a serious issue. Is there a way I can send a log to BM? so they can root out this issue on their next update? I had it crashing in front of a client and ripped out the rocket out of pure instinct and everything was fine. Kind of embarassing…
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4 Replies
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Make sure you have the latest Red Rocket driver and firmware loaded. You want to use at least version 1.3.5c of the Red Rocket installer app, which I presume can be found on the Red site. Make sure you update both the driver and the card firmware.
If you have that, or if installing that does not help, then put the Red Rocket card back in, and recreate the crash scenario. After a crash, run the CaptureLogs.app app in this location:
/Library/Application Support/Blackmagic Design/Davinci Resolve
This will place a .tgz file with all the Resolve logs on your desktop. Send that file, as well as your Mac System Profile XML file to:
davincihelp@blackmagic-design.com
Dwaine Maggart
Blackmagic Design DaVinci Support -
Reinstalled drivers. No help. Files sent. Hope this can be solved soon…
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Hi, did they come up with any solution?
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Ended up the reason was because I overloaded da vinci with my feature film. had multiple sessions at full length, all with r3d, and the rocket couldn’t handle it. gained more stability when I yanked the rocket card, but it would still crash pretty frequently. Black Magic recommends breaking up a feature film into 20 minute projects for best stability.
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