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Activity Forums DaVinci Resolve Resolve crashes

  • Resolve crashes

    Posted by Artem Leonov on December 14, 2010 at 12:39 pm

    1. on rendering quicktime prores (maybe any other codec i’ve tested prores only)
    2. on clicking mouse middle button on timeline (or gallery) to apply grade (very rare but very distressing)

    Resolve 703

    PS: is it ok to post bug report/future request here or should i send it to bmd support directly?

    Freelance colorist

    Artem Leonov replied 15 years, 5 months ago 4 Members · 4 Replies
  • 4 Replies
  • Peter Chamberlain

    December 14, 2010 at 1:41 pm

    Thanks for the report. Please send details to davincihelp@blackmagic-design.com and we we review asap.
    Peter

  • Christopher Tay

    December 14, 2010 at 2:35 pm

    Go to /Library/Application Support/Blackmagic Design/DaVinci Resolve/ folder and run CaptureLogs and then email the log file to :

    davincihelp@blackmagic-design.com

    You can certainly post issues you’ve encountered here as this is what this forum is for. Issues you encounter could jolly well be bugs, especially if other users are also experiencing it as well.

    You can post feature request here as the DaVinci team do monitor this forum so you never know if your request may end up a feature some day 🙂

    -chrispy

  • Sascha Haber

    December 14, 2010 at 2:53 pm

    Well , if this is some sort of half official forum (and the only one I could find so far ) I think its important for us to know, test and contribute to see if its your setup, footage, karma or something that effect all users.
    So yes please, keep em coming I say

    A slice of color…

    DaVinci 7.0.3
    Dual Xeon 2,4
    OSX 10.6.5RAM 6 GB
    RAID 8TB intern
    Extern 6TB
    GTX 285 / GT 120
    WAVE

  • Artem Leonov

    December 20, 2010 at 6:42 pm

    I’ve render crash bug (using prores mov as output) only in stereo projects. All 2D projects renders are stable (any format).

    But i’ve found another render bug. Sometimes with batch rendering resolve creates strange files with extension DPX (RGB). These files are absolutely correct and normal dpx files but with different extension (simple renaming is a workaround).

    Freelance colorist

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