• Adobe After Effects

  How Do You Reset “Don’t Show Again” in AE CC

  Posted by Hal Dowdy on November 21, 2013 at 9:50 pm

  I have an issue where I was getting a message about video memory upon launch.
  I could still work on my projects, so I stupidly clicked “Don’t Show Again”.

  Now I’m trying to troubleshoot this issue because I’d like my After Effects project files to open when I double click, like they did before I got the message. I have a Quadro 4000 mac with 2GB on OS X 10.7.5 Mid 2010 12 core system. I need to read that message again that would pop up. Can I get it back?

  Partner/Director
  Broadscope Media, Inc.

  OS X 10.7.5
  Mac Pro 2011
  2.93 12 Core
  24GB ram
  nVidia Quadro 4000
  AJA Kona lhi 10.4.8

  Todd Kopriva replied 12 years, 10 months ago 2 Members · 3 Replies
• 3 Replies

• 

  Todd Kopriva

  November 21, 2013 at 10:15 pm

  Clear your preferences to go back to seeing such messages.

  ———————————————————————————————————
  Todd Kopriva, Adobe Systems Incorporated
  After Effects quality engineering
  After Effects team blog
  ———————————————————————————————————
• 

  Hal Dowdy

  November 22, 2013 at 1:49 pm

  Do I delete the preference file “Adobe After Effects 12.1 Prefs.txt”? Command+Option+Shift didn’t reveal the message I was getting.

  Partner/Director
  Broadscope Media, Inc.

  OS X 10.7.5
  Mac Pro 2011
  2.93 12 Core
  24GB ram
  nVidia Quadro 4000
  AJA Kona lhi 10.4.8
• 

  Todd Kopriva

  November 22, 2013 at 10:57 pm

  resetting preferences:
  https://blogs.adobe.com/kevinmonahan/2013/10/15/reset-after-effects-preferences/

  ———————————————————————————————————
  Todd Kopriva, Adobe Systems Incorporated
  After Effects quality engineering
  After Effects team blog
  ———————————————————————————————————

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