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Activity Forums Panasonic Cameras Panasonic HDX900-No Zebras!

  • Panasonic HDX900-No Zebras!

    Posted by Ray Palmer on August 15, 2008 at 3:36 pm

    We have two Panasonic HDX900 camcorders and one will refuse to provide Zebras.
    I believe that we have checked all of the menus refering to Zebras.
    We have even compared the menus on both cameras. Still no zebras.

    Has anyone else experienced the lack of Zebras on the HDX900?

    Ray Palmer, Engineer
    Salt River Project
    Phoenix, AZ
    602-236-8224 office
    There are three types of people in this world, those that can count and those that can’t.

    Mariusz Cichon replied 17 years, 8 months ago 6 Members · 12 Replies
  • 12 Replies
  • Jan Crittenden livingston

    August 15, 2008 at 3:49 pm

    Hi Ray,

    Just to rule out that it is not the menus and is something in the camera, save the settings of the HDX that has the sebras on to a card, then load those settings into the second camera. If you still do not have zebras, contact Panasonic service.

    Best,

    Jan

    Jan Crittenden Livingston
    Product Manager, HPX500, HVX200, DVX100
    Panasonic Broadcast & TV Systems

  • Ray Palmer

    August 15, 2008 at 3:54 pm

    [Jan Crittenden Livingston] “load those settings into the second camera”

    That is obvious and yet I never thought to try it.

    Thanks for the tip and the product support.

    All the best,

    Ray

    Ray Palmer, Engineer
    Salt River Project
    Phoenix, AZ
    602-236-8224 office
    There are three types of people in this world, those that can count and those that can’t.

  • John Sharaf

    August 16, 2008 at 3:51 pm

    Ray,

    Sometimes, and I’ve noticed this especially with the color LCD VF on my F900R, the brightness control on the viewfinder being too high obliterates the zebra pattern. Could this be the problem?

    JS

  • Ray Palmer

    August 16, 2008 at 8:29 pm

    [john sharaf] “viewfinder being too high obliterates the zebra pattern”

    I thought of that too. I swapped the viewfinder with another HDX900 and the problem stayed with the camera. Both viewfinders had zebras, only one camera had zebras.

    I just don’t want to send the camera to Panasonic and then find out that it was operator error.

    Ray Palmer, Engineer
    Salt River Project
    Phoenix, AZ
    602-236-8224 office
    There are three types of people in this world, those that can count and those that can’t.

  • John Sharaf

    August 16, 2008 at 8:52 pm

    Ray,

    I’ve had this problem before with Varicams, and always solved it by going back to factory set (Initialize) and then rebuilding my custom settings from there. I’ll bet anything it is operator error and advise you to start from scratch rather then risk money and humiliation by sending to service depot. You can find out quite easily by just re-initializing the camera. Good luck.

    JS

  • Ray Palmer

    August 16, 2008 at 10:02 pm

    Resetting to factory was the first thing we tried.

    Ray Palmer, Engineer
    Salt River Project
    Phoenix, AZ
    602-236-8224 office
    There are three types of people in this world, those that can count and those that can’t.

  • John Cummings

    August 17, 2008 at 11:27 am

    Ray-

    Probably a stupid question, but did you check the switch on the front of the VF? Sometimes I get so focused on the menu with this cam, I forget their are actual switches for some functions…

    J Cummings
    DP/Chicago
    http://www.cameralogic.tv

  • Ray Palmer

    August 17, 2008 at 11:54 am

    [John Cummings] “did you check the switch on the front of the VF?”

    Thanks for the suggestion, John.
    Yes, we checked the VF switch. We have two HDX900 cameras. When we swap VFs, both VFs show zebras, both cameras do not. This verified that the switch on the VF is working.

  • Robin Probyn

    August 21, 2008 at 1:53 am

    Any more news re this problem?

  • Ray Palmer

    August 21, 2008 at 3:43 pm

    Robin,
    It appears to be a problem on the DSP Board on one of our cameras.
    We are into our busy season so I am hesistant to send the camera out for repair.

    The seasoned shooters can shoot without Zebras until we have a window wide enough to send the camera out.

    Ray Palmer, Engineer
    Salt River Project
    Phoenix, AZ
    602-236-8224 office
    There are three types of people in this world, those that can count and those that can’t.

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