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  • NVIDIA Quadro 4000 and second display

    Posted by Daniel Stone on February 12, 2013 at 11:45 pm

    Hey guys,

    I just got a new Mac Pro with the NVIDIA Quadro 4000 graphics card. I’ve got two displays hooked up but the computer only recognizes one. Is there something I’m forgetting to do?

    I installed the Cuda driver and, according to the web site, there’s nothing else I need to do.

    Thoughts?

    Daniel Stone replied 13 years, 2 months ago 2 Members · 5 Replies
  • 5 Replies
  • Matthew Robson

    February 13, 2013 at 6:25 pm

    Should work – you’ve done the obvious like checking cabling? What does display in system settings report?

  • Daniel Stone

    February 14, 2013 at 2:11 pm

    Thanks so much for the reply!

    The system only sees one monitor. I’ve checked the DVI cables, which seem to be okay. The one thing I haven’t checked is the DVI/Display Port adaptor (the short adaptor cable that comes with the card), which I’ve read has a tendency to arrive faulty.

    I’m going to order a new one and give it a try.

  • Matthew Robson

    February 14, 2013 at 2:14 pm

    Don’t bother – switch the inputs to test the monitors – eg switch which monitor is plugged into which port.

    Then try reseating the gpu card.

    Let us know how you get on!

  • Daniel Stone

    February 14, 2013 at 5:28 pm

    Figured it out. The monitor works when I hold the DVI/Display adaptor in the socket on the back of the card and stops working when I let go.

    Looks like it’s either a bad adaptor or bad socket on the card. I ordered a new adaptor. If that doesn’t fix it, it looks like I’ll be sending the card back.

  • Daniel Stone

    February 18, 2013 at 3:27 pm

    Just a quick update in case anyone else has an issue.

    I contacted PNY Tech support, who responded once with some questions. After a week I have not heard back so I contacted the place where I bought it.

    Apparently these cards are known for faulty display ports, which mine has. And apparently PNY is also known for faulty tech support. So, if you need a functioning card quickly, buy two and return the one that works. 🙂

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