• Adobe After Effects

  Win 7 thinks when I shut down AE CS6 that it has crashed

  Posted by Tom Daigon on August 18, 2012 at 9:52 pm

  Every time I finish a session and exit from AE CS6, Win 7 thinks that it has crashed. I get an error screen asking me if I…

  1. Want to go to the web to find out why it crashed and

  2. Want to close the program. I tell it to close the program. AND THEN THE SCREEN COMES UP AGAIN. :/

  Tom Daigon
  PrP / After Effects Editor
  http://www.hdshotsandcuts.com
  https://www.youtube.com/watch?v=XRIg6h-LIm0 (Best viewed at 1080P and full screen)
  HP Z820 Dual 2687
  64GB ram
  Dulce DQg2 16TB raid

  Tom Daigon replied 14 years ago 2 Members · 3 Replies
• 3 Replies

• 

  Tom Daigon

  August 20, 2012 at 4:19 am

  Crash Screen 1

  Problem signature:
  Problem Event Name: BEX64
  Application Name: AfterFX.exe
  Application Version: 11.0.1.12
  Application Timestamp: 4fab6f50
  Fault Module Name: AJAEmp.aex_unloaded
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 4fc6b2b4
  Exception Offset: 000000001d304db0
  Exception Code: c0000005
  Exception Data: 0000000000000008
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
  Additional Information 1: f04e
  Additional Information 2: f04eabcdaf3a6ad735d9023ba252f848
  Additional Information 3: c4c6
  Additional Information 4: c4c687bbccfa0909904fea6b267b51cb

  Read our privacy statement online:
  https://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

  If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

  Crash Screen 2

  Problem signature:
  Problem Event Name: APPCRASH
  Application Name: AfterFX.exe
  Application Version: 11.0.1.12
  Application Timestamp: 4fab6f50
  Fault Module Name: AJAEmp.aex_unloaded
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 4fc6b2b4
  Exception Code: c000041d
  Exception Offset: 000000001d304db0
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
  Additional Information 1: 392a
  Additional Information 2: 392a698e602120acfcd65b3e8819e68b
  Additional Information 3: c335
  Additional Information 4: c335d9d1fb36e796425319cd0f409fec

  Read our privacy statement online:
  https://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

  If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

  Tom Daigon
  PrP / After Effects Editor
  http://www.hdshotsandcuts.com
  https://www.youtube.com/watch?v=XRIg6h-LIm0 (Best viewed at 1080P and full screen)
  HP Z820 Dual 2687
  64GB ram
  Dulce DQg2 16TB raid
• 

  Roland R. kahlenberg

  August 20, 2012 at 4:46 am

  Heya Tom, perhaps posting this at the official Adobe forum might get you better replies. I see AJA being referenced to, in both crash instances.

  Good Luck
  RoRK

  Intensive AE & Mocha Training in Singapore and Malaysia
  Adobe ACE/ACI (version 7) & Imagineer Systems Inc Approved Mocha Trainer
• 

  Tom Daigon

  August 20, 2012 at 3:19 pm

  Yes Roland, I have posted this at the Adobe forum and sent it in as a bug report to Adobe as well.

  Tom Daigon
  PrP / After Effects Editor
  http://www.hdshotsandcuts.com
  https://www.youtube.com/watch?v=XRIg6h-LIm0 (Best viewed at 1080P and full screen)
  HP Z820 Dual 2687
  64GB ram
  Dulce DQg2 16TB raid

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