• Adobe After Effects

  problems importing files

  Posted by Michael Duff on August 12, 2005 at 2:00 am

  hi guys,
  I just restarted my PC and I can’t import any files unless I drag them into the project window. I’ve tried File-Import, double clicking, right clicking etc etc and everytime nothing happens. No error. No dialogue box. Just nothing. This is happening with new projects and existing ones.

  I really need this to work, because I need to import photoshop files as compositions and dragging them to the project window doesn’t give you that option. I’m running 5.5 Pro on XP.

  Any tips before I re-install the software?

  Cheers,
  Michael

  Michael Duff replied 20 years, 8 months ago 2 Members · 2 Replies
• 2 Replies

• 

  John Dickinson

  August 12, 2005 at 2:25 am

  Try deleting the preferences.

  This file is usually located here:
  C:\Documents and Settings\{USER NAME}\Application Data\Adobe\After Effects\Prefs
  (move or delete all the files in the dir.)

  JD

  John Dickinson
  Motionworks
  https://www.motionworks.com.au
• 

  Michael Duff

  August 12, 2005 at 7:30 am

  thanks john, problem solved. I would never have thought of that one.

  Cheers

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