• Adobe After Effects

  Uninstall/reinstall Adobe After Effects

  Posted by David Crass on November 5, 2011 at 2:16 pm

  I’m hoping Todd or another Adobe person could answer this for me.

  I apologize if this isn’t the correct form for this, but its a fairly simple issue.

  I’m in a situation where I have After Effects, actually the full Adobe Master Suite, installed on an iMac that will no longer have access to. I purchased it via download from Adobe. What I’m hoping to be able to do, is uninstall it from the iMac, then download again later and reinstall an a new machine, although not sure at this point when that will be.

  Can anyone confirm this is possible or give me a different solution scenario? I’m hoping I will be able to access my purchase and download it again in the future based on my Adobe login and purchase history.

  Thanks, and again, I apologize asking this in the After Effects forum, I’m in a pretty desperate situation.

  Dave Crass

  David Crass replied 14 years, 9 months ago 2 Members · 2 Replies
• 2 Replies

• 

  Todd Kopriva

  November 5, 2011 at 6:10 pm

  You should be able to download again from the same purchase. If you have trouble doing so, don’t hesitate to contact Adobe Customer Service:
  https://www.adobe.com/support/contact

  ———————————————————————————————————
  Todd Kopriva, Adobe Systems Incorporated
  Technical Support for professional video software
  After Effects Help & Support
  Premiere Pro Help & Support
  ———————————————————————————————————
• 

  David Crass

  November 6, 2011 at 8:13 pm

  Thanks Todd

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