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  • Drop frame error in Media Express

    Posted by Ryan Beck on September 27, 2013 at 7:25 pm

    Media Express has been working great for us for many months now. We’ve been using it to capture SD footage for a broadcast.

    However recently, we started receiving “Media Express can not record because of dropped frames” errors. I can’t figure out why this has started happening out of the sudden.

    Does anyone have any ideas on the issue and how to resolve?

    Jim Sustacek replied 12 years, 7 months ago 2 Members · 1 Reply
  • 1 Reply
  • Jim Sustacek

    October 1, 2013 at 1:37 pm

    Check the Media Express preferences to make sure you are writing to the correct folder and with the correct codec. (You can also un-check the box to stop capture on dropped frames to suppress those alerts, although if you are not recording live, it’s definitely good to be notified when it happens.)

    What’s your disk write speed, using the Blackmagic Disk Speed utility? Maybe your target drive has slowed for some reason (could it be too full)?

    I usually record to a regular SATA drive so I can’t use the uncompressed codec, I had to install the ProRes codecs and use ProRes LT:
    https://www.jonathangrubbs.com/journal/pro-quicktime-codecs-no-fcp/

    Depending on your source footage, ProRes LT might be sufficient for you too, if the other solutions above do not help.

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