• Blackmagic Design

  Intensity Card seems dead

  Posted by George Sey on December 4, 2011 at 12:41 am

  The card is no more in the computer. Its not responding. Does the card expire too. I have reinstalled lots of times but still no show. Has anybody faced this issue before, How will I know if the card is dead or damaged

  Thanks

  George Sey replied 14 years, 4 months ago 2 Members · 2 Replies
• 2 Replies

• 

  Robert Dewerff

  December 6, 2011 at 11:54 pm

  Make sure it is properly seated in the PCI-e Slot. If there is any movement on the breakout cable (Frequent cable connect/disconnet) over time it can overpower a poorly secured card.
  After that, you could try uninstalling. If on your next boot, it notices the hardware, the card is probably fine.
  I would also try moving to a different PCI-E slot if available on your MOBO.

  I don’t know what type of computer you are using, but we have used literally hundreds of these. 3 times, on a very specific motherboard (Asus P5KPL-CM… junk by today’s standards) I have seen the PCI slot itself stop functioning. Yes this is a motherboard issues, but the symptom was a non-functioning Intensity Pro.

  Bob D
  America One Networks
• 

  George Sey

  December 15, 2011 at 6:51 am

  Looks like the card is ruined. I stopped the firmware update as I was running dual boot. Stopping the update fried the card

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