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  • Sony NEX and Hyperdeck Shuttle

    Posted by Bill Ravens on July 6, 2011 at 12:29 pm

    ARRRGGHHHHHH
    I just got a new Hyperdeck Shuttle for my Sony NEX FS100. The Shuttle doesn’t recognize the FS100. It won’t recognize the NEX-VG10 either. I know my unit works OK because it WILL recognize the HDMI output from my Nanoflash.

    Shawn Sutherland replied 14 years, 8 months ago 8 Members · 14 Replies
  • 14 Replies
  • Luke Maslen

    July 7, 2011 at 12:16 am

    Hi Bill,

    If I compare the recording formats of the Sony NEX FS100 with the formats supported by HyperDeck Shuttle, I can only see one that wouldn’t work which would be 1080p60 which Sony seem to call PS mode. All the other formats should work fine. Can you please experiment with the other formats and see if any of them work? Alternatively, is there any control over what HDMI signal is output from this camera, e.g. 1080i60 vs 1080p60?

    Regards,

    Luke Maslen
    Blackmagic Design

  • Bill Ravens

    July 7, 2011 at 1:03 pm

    Hi Luke…

    yes, I’ve experimented with all the possible modes and combinations. None of them work. This cam will output 1080p or 1080i from the HDMI port. In addition, the record format is selectable 1080p or 1080i. None of the combinations work. The video signal is, simply, not recognized.

    As a side note, I can feed the signal to my Nanoflash HDMI port…then feed a signal from my Nanoflash HDMI output port to the Hyperdeck, and the Hyperdeck WILL recognize the signal.

  • Joe Murray

    July 7, 2011 at 6:49 pm

    Bill-

    Any update on this issue? Anyone from Blackmagic care to comment further? I’m about to cancel my order for the Shuttle until I hear it’s working…it would be a really bad thing to buy a couple of expensive non-returnable SSDs and find out the Shuttle doesn’t work as advertised.

    Joe Murray
    Edit at Joe’s
    Charlotte, NC

  • Bill Ravens

    July 7, 2011 at 7:57 pm

    Hi Joe…

    No joy, yet. They say they’re working on it. Sounds like their in-house FS100 won’t duplicate the problem…sigh.

  • Kristian Lam

    July 8, 2011 at 7:13 am

    Hi Bill,

    As per our email discussion, we’re looking into this and I’ll keep you updated on the progress.

    regards

    Kristian Lam
    Blackmagic Design

  • Shawn Sutherland

    July 8, 2011 at 6:22 pm

    Has anybody tried using an HDMI to HD-SDI converter?

    https://www.aja.com/products/converters/converters-hd-ha5.php

    HDMI from the camera to the converter.

    SDI from the converter to the Hyperdeck Shuttle.

    I don’t mean to go all Rube Goldberg on you here, but if you happen to own a converter, an FS100, and the shuttle, it sure doesn’t cost anything to try it out.

    The worst that can happen is that it won’t work.

    Big deal.

    It already doesn’t.

    But if it does work, well hey wouldn’t that be cool.

    Just a crazy idea.

    (OK, you can laugh now)

  • Shawn Sutherland

    July 8, 2011 at 6:30 pm
  • Douglas Villalba

    July 11, 2011 at 10:42 pm

    A cople of things to check.
    1. HDMI is 1.4 4:4:4 or 4:2:2
    2. Camera is 8 bit Recorder is 10 bit

    Douglas Villalba

    https://www.advertising-villa.com

    info@dvtvproductions.com

    Chroma-Key – Studio, Decklink HD Extreme, HVX200, A1 & HV20. VDSLR, GlideTrack, Rails, GlideCam, Jib

  • Joshua Helling

    July 14, 2011 at 6:09 pm

    Actually our in house FS100 does show the problem. I tested it here in the US (I had it for a tradeshow) and when it didn’t work I sent it via carrier pigeon to Aus (just kidding, I sent it fast) so that the team could look at it.

    So we are very serious about this and want to make sure that this issue is resolved as soon as possible.

    Sincerely,

    Joshua
    Director of Support
    Blackmagic Design Inc.

  • Joshua Helling

    July 14, 2011 at 6:12 pm

    I have tried this with our own HDMI-SDI converter. And on the FS100 it does work.

    My thinking is there is a handshaking issue that is causing the devices to not communicate. And with the HDMI to SDI converter there is no handshake issue and it locks right up.

    Of course I am not recommending or suggesting ANYONE go out and buy a converter to get this to work. We will fix this issue.

    Sincerely,

    Joshua
    Director of Support
    Blackmagic Design Inc.

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