• Blackmagic Design

  Framelink Crash

  Posted by Adrian Tecson on November 11, 2006 at 8:32 am

  Recently, I’ve had the need to create a a single file from a DPX sequence. I started fiddling with framelink but then in the 5.4 drivers, Framelink would reboot the workstation without warning upon choosing thw desired frame size from the drop down menu. Anyone have a similar experience?

  Workstation Specs:

  Dual Xeon
  SuperMicro X6DA8-G2
  2GB RAM
  Decklink Extreme
  5.6 drivers

  Thanks

  Adrian Tecson replied 19 years, 5 months ago 2 Members · 2 Replies
• 2 Replies

• 

  Kristian Lam

  November 15, 2006 at 11:46 pm

  Hi Adrian,

  Have you tried the latest driver to see if this is still happening? The latest driver can be found here:

  https://blackmagic-design.com/support/software/

  Windows should have some kind of log located in:

  C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson.

  There should be a text file called Drwtsn32.log

  Please delete the file, attempt to replicate the problem again and if you succeed, the file will be re-created. Please send this file to us via our support email address: support[at]blackmagic-design.com

  Thanks.

  regards

  Kristian Lam
  Blackmagic Design
• 

  Adrian Tecson

  November 23, 2006 at 4:24 pm

  I’ll try that Kristian. Thanks

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