• Blackmagic Design

  Just found another 5.7.2 bug

  Posted by Paul Thurston on October 19, 2006 at 4:55 am

  Hi BlackMagic Design,

  I found a new bug in driver 5.7.2. when in Adobe Premier 1.5.1, using WIN XP SP2, using a Decklink Pro card, and using QuickTime Pro 7.I.3.

  I found that when I open an MOV, captured from Deck Control, Premier does not output any sound at all. When I export this media as an AVI and bring it in to Premier, I still get no sound from this media (if the MOV is in the timeline or in the project window). If I open this AVI file and put it on the timeline, when I have no MOV files in the time line or Project Window, playback of sound is correct and normal.

  When I play the MOV file in QuickTime player or the AVI file in Windows Media Player 10, the sound is correct and normal.

  All video is uncompressed 10 bit NTSC and was exported to 10 bit NTSC AVI. The QuickTime files where captured at 10 bit. My copy of Premier Pro has the “Mainconcepts Premier Pro 1.5 media encoder update” installed.

  I have to Gigs of RAM and I’m using a Supermicro X5DA8 motherboard.

  -Paul Thurston

  Paul Thurston replied 19 years, 6 months ago 3 Members · 8 Replies
• 8 Replies

• 

  Luke Maslen

  October 19, 2006 at 7:47 am

  Hi Paul,

  We’ve encountered this once before but were never able to reproduce the problem reliably so it is still a bit of a mystery. You’ve provided excellent detail in your report so I’m going to ask the engineers to review your report and see if that helps them track it down.

  Regards,

  Luke Maslen
  Blackmagic Design
• 

  Paul Thurston

  October 19, 2006 at 3:54 pm

  Hi Luke,

  One other thing I forgot to mention is that Hyper threading is turned OFF in the Supermicro X5DA8 motherboard. The RAID is connected via one of the onboard ADAPTEC 7902 2-ch Ultra 320 SCSI connectors. The Decklink Pro S/PDIF out does work with the QuickTime player and Windows Media Player. It also works with Adobe Audition 1.5 and Adobe Encore DVD 1.5
  BIOS Revision: Phoenix REV 1.3
  BIOS Date Code: May/31/2004

  Regards,
  Paul
• 

  Luke Maslen

  October 20, 2006 at 2:16 am

  Thanks Paul,

  I’ve passed that on to the engineers. I’m not expecting an immediate reply but I’ll let you know as soon as I hear anything.

  Regards,

  Luke Maslen
  Blackmagic Design
• 

  Igor Babic

  October 20, 2006 at 9:12 am

  I have same problems in PPro2. I have bypass this by switching from Decklink audio to Premiere Pro Windows Sound ( Edit/Preferences/Audio Hardware). But audio is not always in sync.
• 

  Paul Thurston

  October 20, 2006 at 6:11 pm

  I did as Necemon suggested and found this helped me hear audio in MOV videos in Premier Pro 1.5.1.

  There is a mismatch between the Decklink Pro driver, QuickTime PRO 7.1.3, Adobe Premier 1.5.1, Adobe Premier 2.0 and Supermicro X5DA8/X5DAE-G2 manufactured motherboards, though.

  I wanted to add that my Windows XP is in Spanish and this may be a variable to consider.

  -Paul
• 

  Paul Thurston

  October 20, 2006 at 11:27 pm

  We seem to have a problem with frames being repeated on capture (using QuickTime v7.1.3). Something that did not happen with QuickTime v6.2 and Premier Pro 1.5 where present.

  I digitized with Deck Control a six second NTSC 10-bit sequence. Exactly at 4:29 I have a one frame sync mark. This is a yellow frame with corresponding 1 KHz tone.

  When digitized, the sequence lasts for six seconds and one frame, BUT the sync mark is seen and heard at 5:12 on the Premier Pro 1.5.1 NTSC non drop frame time-code 10-bit timeline.

  I just captured something else and you can tell that one or two frames are being introduced ever so often as the sound, which is music, gives this error away immediately.

  Now, to tell if the capture offset was correct, exactly at the 01:00:00 point, where my capture begins, I have another one frame sync mark. This means that at the start of capture I have a one frame sync point and at exactly 4:29 I have a second one frame sync mark.

  On the Premier timeline, my MOV media begins with the one frame sync mark, yet the second sync mark now ends up at 5:12?
  (00:01:05:12)

  Regards,
  Paul
• 

  Igor Babic

  October 23, 2006 at 8:27 am

  I am glad that this helps you. Be carefull its not always in sync. Mesure every format that you use like you mesure on capture to see where is the diffrence and for export to tape use uncompressed timeline with uncompressed final of your program or use MJEG timeline with MJPEG files. Anyway, why you use QT, 5.7.2 drivers have Mjpeg avi support?
• 

  Paul Thurston

  October 24, 2006 at 1:09 am

  Hi Necemon,

  At times I need 10-bit video captures and the MJPEG capture is only 8 bit video.

  Regards,
  Paul

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