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  • Canon FS21 mpeg-2 format

    Posted by Alexander Botteram on September 7, 2010 at 6:49 pm

    Het guys,

    i hope you can help me… A while back i bought a canon legria FS21, and it has worked fine, untill the day my computer crashed and i had to rëinstall my editing software asswell as imagemixer (the application to import video footage from the camera to the hard-drive). But now i can’t import the mpg files into both after effects and premiere anymore. It sais the format is not supported. So i hope you guys can help me auto.

    Some sidenotes:
    – I installed a codec pack before the crash, but since it gave me more trouble then help i removed it.
    – I record in the highest quality with the camera.

    Thanks in advance!
    Greetings Xyfi

    Alexander Botteram replied 15 years, 10 months ago 2 Members · 3 Replies
  • 3 Replies
  • Brian Louis

    September 7, 2010 at 7:45 pm

    You have to supply more information about your computer and software, when you reinstalled your software did you install it in the same order as before?

  • Alexander Botteram

    September 7, 2010 at 7:51 pm

    I mentioned I use after effects and Premiere, and i do not know to the install order anymore. What i did in the course of 2 years i really can’t remember ^^. I think i installed the codec pack before I bought teh camera, because i can recall having trouble with the camera because i wan’t able to use the .mod files that are stored on the camera, and i didn’t know yet how to import them.

  • Alexander Botteram

    September 10, 2010 at 7:41 am

    I still haven’t been able to figure out the problem. The canon helpdesk couldn’t help me i had been send to the pixela helpdesk, so that’s what i’m going to do now. But still i hope i can get some help here.

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