• Avid Media Composer

  Upgrading Media Composer to latest version problem

  Posted by Dan Davis on May 1, 2018 at 5:01 pm

  Hi all,

  I’m getting this message when trying to start Media Composer after upgrading to the latest version “This software was released past your contract expiration date. Please go to Avid support website for more details.” I renewed (Paid) my contract for another year in November. I did go to the website but as always the case it’s not really helping. I need to get this sorted rather quickly as I now have no avid so any help on this would be great.

  Thank you for any help.
  Dan

  Marianna Montague replied 8 years ago 2 Members · 2 Replies
• 2 Replies

• 

  Dan Davis

  May 1, 2018 at 5:29 pm

  Sorted.

  Brainwave. Deactivate, activate.

  Thanks.
  Dan
• 

  Marianna Montague

  May 1, 2018 at 5:29 pm

  Easy peasey.

  Deactivate then reactive through AppMan. The server, license and My Avid need to sync up at least once a year Dan.

  If you have a dongle then blast it with the dongle updater located in your My Avid.

  Marianna

  Marianna Montague
  marianna.montgue@avid.com
  813-493-6800

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