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Activity Forums Avid Media Composer Activating

  • Activating

    Posted by Scott Davis on January 16, 2012 at 6:22 pm

    I am trying to activate a new install of MC6. This is an upgrade version. I get through all the screens on Avid License control application and get the little “activating” clock but it has been going for 30+ minutes now. Is this normal?

    Scott Davis
    View Scott Davis's profile on LinkedIn

    Ed Gaskell replied 14 years, 7 months ago 4 Members · 6 Replies
  • 6 Replies
  • Richard Sanchez

    January 16, 2012 at 6:41 pm

    Something seems wrong. My version deactivates and reactivates in seconds. I would try contacting Avid.

    Richard Sanchez
    Los Angeles, CA

    “We are the facilitators of our own creative evolution.” – Bill Hicks

  • John Pale

    January 16, 2012 at 9:06 pm

    Make sure you don’t have Little Snitch blocking the port. Also check the settings of your firewall, if yours is active.

  • Scott Davis

    January 16, 2012 at 9:20 pm

    Little Snitch not installed and Firewall is off. We have 2 full MC6 licenses and one upgrade license. I input the full license system ID and serial and activation was successful. It the upgrade version I am having problems with. Could be I have the wrong codes.

    Scott Davis
    View Scott Davis's profile on LinkedIn

  • Ed Gaskell

    January 31, 2012 at 10:50 am

    Scott.
    I’m having exactly the same issue with my upgrade version; did you find a solution at all?

    Regards,
    Ed

  • Scott Davis

    January 31, 2012 at 12:23 pm

    Yes I did! Marianna. For some reason our serial number was wacky. She issued a new one and all went great.

    Scott Davis
    View Scott Davis's profile on LinkedIn

  • Ed Gaskell

    January 31, 2012 at 12:33 pm

    Thanks for your prompt response, Scott; here’s hoping I get the same happy ending…
    e

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