• VEGAS Pro

  Vegas Crash Unmanaged Exception 0xc0000005 Before Splash Screen

  Posted by Chris Rogers on January 18, 2015 at 10:55 pm

  Problem Description
  Application Name: Vegas Pro
  Application Version: Version 13.0 (Build 310) 64-bit
  Problem: Unmanaged Exception (0xc0000005)
  Fault Module: C:\Program Files\Sony\Vegas Pro 13.0\vegas130.exe
  Fault Address: 0x00007FF687049E00
  Fault Offset: 0x0000000000819E00

  Fault Process Details
  Process Path: C:\Program Files\Sony\Vegas Pro 13.0\vegas130.exe
  Process Version: Version 13.0 (Build 310) 64-bit
  Process Description: Vegas Pro
  Process Image Date: 2014-04-29 (Tue Apr 29) 20:38:06

  I haven’t used the program in a few months, and when I went to fire it up today I get an immediate Problem Report screen – not even the Splash Screen shows up. I have tried disabling my video card and running as administrator, but I cannot get anything besides the Problem Report.

  Norman Black replied 11 years, 7 months ago 3 Members · 2 Replies
• 2 Replies

• 

  John Rofrano

  January 19, 2015 at 11:54 am

  [Chris Rogers] “Application Version: Version 13.0 (Build 310) 64-bit”

  The latest build is 428. Try updating and see if that cleans things out and gets you going again. If not, I would completely uninstall and re-install. It’s really hard to say what might be going on. You might and to contact Sony.

  ~jr

  http://www.johnrofrano.com
  http://www.vasst.com
• 

  Norman Black

  January 21, 2015 at 4:02 am

  Try starting Vegas while holding the Ctrl+Shift keys down. That will reset Vegas to default preferences. Also answer yes to the option to delete saved data.

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