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Need Quick Assist with Comcast Upload Problem.
Posted by Ken Matson on April 21, 2014 at 3:25 pmOk – got three 30 sec spots trying to upload to Comcast. They keep getting rejected. First time because it was progressive scan and than want interlaced/upper. No problem, I re-export int/upp and re-send. Now they are reporting back “Frame Rate: Values did not match (expected 29.97, detected 59.94)” … Well of course … i exported at 29.97 but being interlaced is giving 59.94. Do I need to actually cut the export frame rate in half again? Down to 14.985 ?
Please Advise. TIA!
KenM
Sound Works R&PMark Thompson replied 12 years, 1 month ago 4 Members · 9 Replies -
9 Replies
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Ken Matson
April 21, 2014 at 3:41 pmlittle more info ….. media info shows it as frame rate of 59.94 with “original frame rate” of 29.97 ????? If I export at 14.985, it shows frame rate of 29.97 with original frame rate of 14.985, but looks horrible … like 14 fps!
What am I missing here?
KenM
Sound Works R&P -
John Rofrano
April 21, 2014 at 4:23 pmIt’s hard to help without knowing more about what you are doing.
Can you answer these questions?
- What are the attributes of your source video? (resolution, frame rate, video format, etc.)
- What are your project settings? (a screen shot would be great)
- What render type and template are you using?
- What are the video/audio specifications that Comcast is expecting?
From that we can try and figure out what might be going on and point you in the right direction.
~jr
http://www.johnrofrano.com
http://www.vasst.com -
Ken Matson
April 21, 2014 at 4:31 pmVideo is mostly Vegas text, some png/jpg stills, and a couple short clips of 1080 quicktime mov from a stock site.
Project is set as 1080i upper 29.97.
I export it the same way … 29.97 upper, 1080i and then meidainfo will show it as frame rate of 54.94 with “original frame rate” of 29.97. Here are specs from vegas template.“Audio: 192 Kbps, 48,000 Hz, 16 Bit, Stereo, AAC
Video: 29.970 fps, 1920×1080 Upper field first, YUV, 36 Mbps
Pixel Aspect Ratio: 1.000”Comcast wants 1080i/upper at 29.97.
HTH! and THANKS!
KenM
Sound Works R&P -
Angelo Mike
April 21, 2014 at 4:35 pmDoes the Comcast spec sheet say what codec and container to render to? I recently had to do this and I had to render in MPEG2 for Comcast.
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Ken Matson
April 21, 2014 at 6:00 pmWell – on the phone they said they take mp4 (which is what I’m doing ) though it does say mpeg 2 on their spec sheet.
The real question I have at this point is why does vegas make a 59.94 frame rate when I export an mp4 at 29.97?
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Angelo Mike
April 21, 2014 at 6:15 pmCan you post screencaps of your media properties, project settings, and render settings, and post them?
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Mark Thompson
April 22, 2014 at 6:20 amKen,
I found a spec for: Comcast AdDelivery Lite File Format Specification. Are you using that spec? In that it highlights MPEG-2 Transport Stream as the recommended format. The closest to that I could find was the: Sony AVC/MVC (*.mp4,*.mt2s,*.avc) Template. Then pick: AVCHD 1920×1080-60i. This says its frame rate is 29.970 (NTSC).On that sheet they imply that Progressive is acceptable (1280×720)! Otherwise they propose 3 QuickTime formats.
Of course ignore that if that is not the spec you are required to comply with.
mark -
Ken Matson
April 22, 2014 at 1:59 pmThanks … but question … how is AVC the same thing as MPEG-2 ? When I think of MPEG-2 I think of an mpg file used for a DVD. N’est pas?
I get really confused between all this crap and what goes with what, what is part of, or the same as, or imbedded in something else, etc.
KenM
Sound Works R&P -
Mark Thompson
April 22, 2014 at 11:16 pmKen, MPEG is a standards committee, the Motion Picture Experts Group. They publish standards for encoding video/audio, e.g. MPEG-1, MPEG-2. MPEG-4,… these are usually ever more sophisticated. MPEG-2 Transport Stream is a container format for wrapping all of the above standards (and more besides). AVCHD is the latest format, it stands for Advanced Video Codec High Definition.
Upon further review … although you do need MPEG-2 TS and my suggested template will give you that, I now don’t believe that will help.Have you tried the Mainconcept 1080-60i Template ? HDV because that uses MPEG-2 TS. ?
I looked on their Website and they publish a spec for how to use Vegas. It is not a public one so you will have to access it.
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