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Blank “Render As” window in Vegas 12.0
Long story:
I downloaded Vegas 12.0 as a trial, and was having fun editing with it, but…
When I tried to “render as”, the window would appear but it was just a hollow frame; the middle of the window was non-existent–nothing inside it. So it was impossible to render any files.
I contacted the Sony help desk, and they mailed me back suggesting that I re-start Vegas and reset the variables to default(?) which I did, and it didn’t help.
Then they told me to uninstall and then download it again. I did, but the problem persisted.
Then they suggested that I uninstall Vegas, install any available updates for Windows and various hardware, then re-install Vegas on an admin account with all permissions. I did all that, and the “render as” window still wouldn’t appear properly.
That was the last I heard from Sony help on Friday morning. I sent a few messages over the weekend, but they haven’t gotten back to me.
Now the trial has expired, so I can’t even start Vegas to try to fix it anymore.
1. Does anyone know how to fix it?
2. Does anyone know how to get Sony to help me?
Any help is appreciated.
Andrew -
5 Replies
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That’s very strange.
Please post a screenshot of your render window so that we can see exactly what you’re talking about. -
Yep, i picture would be good.
Steve Rhoden
(Cow Leader)
Film Editor & Compositor.
Filmex Creative Media.
https://www.facebook.com/FilmexCreativeMedia
1-876-832-4956 -
This is the problem in question:
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That screenshot was taken on Friday. But now that the trial has expired, I can’t even call the program up to work on it…
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Look at his preview window- it has two of the demo ‘graphic’. My trial copy only had one. Looks to me like it’s a resource issue, since the window is not fully visible. Seeing two of those graphic ‘stamps’ in the preview window is very strange, though.
Dave
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