• VEGAS Pro

  Sony Vegas 12 trial- The software will not open

  Posted by Jenny Box on November 6, 2012 at 2:56 pm

  Hi guys

  I was wondering if anyone can help? I am trying to open a trial version i have just downloaded and i keep getting this error-

  Extra Information

  Problem Description
  Application Name: Vegas Pro
  Application Version: Version 12.0 (Build 394) 64-bit
  Problem: Unmanaged Exception (0xc0000096)
  Fault Module: C:Windowssyswow64USER32.dll
  Fault Address: 0x0000000075D37809
  Fault Offset: 0x0000000000017809

  Fault Process Details
  Process Path: C:Program FilesSonyVegas Pro 12.0x86FileIOSurrogate.exe
  Process Version: Version 12.0 (Build 394)
  Process Description: File I/O surrogate (not visible)
  Process Image Date: 2012-10-26 (Fri Oct 26) 12:10:28

  I am using a Acer Aspire 7741Z laptop i am unsure if it is the spec of the laptop but i have always been able to run older versions of Vegas on my ancient laptop and it worked fine (a little slow but nothing that i couldnt work with)

  If anyone can help that would be great, i would be happier using an older version of Vegas as i will only be using it for company blogs and chromakey.

  Many thanks

  Jenny

  Jenny Box replied 13 years, 10 months ago 3 Members · 3 Replies
• 3 Replies

• 

  Bob Peterson

  November 6, 2012 at 5:03 pm

  Does your computer and your version of Windows support 64 bit applications?
• 

  Steve Rhoden

  November 6, 2012 at 7:57 pm

  Remember, Vegas 12 is now only for dedicated 64bit systems.

  Steve Rhoden
  (Cow Leader)
  Film Editor & Compositor.
  Filmex Creative Media.
  https://www.facebook.com/FilmexCreativeMedia
  1-876-832-4956
• 

  Jenny Box

  November 6, 2012 at 8:33 pm

  Thank you

  I have just checked and my system is showing it runs 64-bit

  Any ideas?

  Thanks for your help currently guys!

  Jenny

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