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VIdeo Caputure Issue Studio 10 HD
Try and keep this brief but complete. Use Vegas Studio 10 HD program all the time (now a novice) to capture DV tape from camera without issue. Now, program gives an error message that capture did not terminate properly last time–do I want to relaunch last project (yes/no)?. Whether I say yes or no, the dialog box disappears very fast once it pops up and shows a successful capture of clips.
To solve, I have (1) gone to capture preferences to make sure “display dialog box…is checked (2) have reset to default settings (3) have uninstalled and reinstalled software (still getting error message about last capture) (4) have started new projects. Also, unchecked “display box” and was able to get media in project once, but after that I could not get media a second time. This is because now the initial box (Start from beginning of tape? question box disappears immediately.)
Problem is worse. Dialog box is disappearing now before I capture video.
Any help appreciated.
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8 Replies
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That sounds odd indeed, because you have so far tried
everything there is to try.
This time, uninstall Vegas, then delete every single folder
pertaining to vegas from the programs directory, the user files
along with every where else, then go to the registry and delete
all the keys pertaining to vegas and sony creative software,
(i am however wondering if you know how to do that).
Then clean up your system, restart it and then reinstall Vegas.Steve Rhoden
(Cow Leader)
Film Editor & Compositor.
Filmex Creative Media.
1-876-832-4956 -
Steve
Thank you. Some of what you’ve suggested is probably more that I can handle, but I will see what I can figure out, The problem is getting worse. I thought it had some thing to do with the DV tape itself because I was able to capture from another one to a new destination folder on an external hard drive (I always use an external hard drive for my media files), but now with a fresh tape, new video on it and a new destination folder, the second I start to capture, the preview box disappears. I’ve tried two cameras, new tape, and went to default on as many settings as I could. I just can’t understand how the work flow I have followed countless times led to an issue.
Finally, when I go into the options to click the Preview or Smart preview, the choices are all grey and cannot be changed. The preview button is set, but the blue box is telling me “preview is turned off.” Of course, that has always been true over the countless times I have used the program.
I’m going to wipe as much off the hard drive as I can and google clearing the registers and reload the software because it has to be finding old files given that I am getting error messages about “the last capture failing, etc.”
No need to reply but if my ramble triggers any more suggestions, please let me know. And, again, thank you for taking the time to help me.
Glenn
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If things are getting worse it means some file corruptions
are going on somewhere. The last time something similar
happened to me, i just simply popped in my windows 7 DVD
and reinstalled the OS, but saved all the files and programs
when prompted to do so….(putting it simple lol)Steve Rhoden
(Cow Leader)
Film Editor & Compositor.
Filmex Creative Media.
1-876-832-4956 -
Steve
Thank you. I will see if I have the disks and try that.
Glenn
Glenn
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Let me know how it goes.
Steve Rhoden
(Cow Leader)
Film Editor & Compositor.
Filmex Creative Media.
1-876-832-4956 -
Steve,
I’m heading in one of two directions and wanted any thoughts you have. FIrst, I could not resolve my issue. Cleaned up hard drive, bought new fire wire to be sure about the cable, down-loaded Studio 11 trial version and none of that worked. As soon as I hit the Capture button, the program goes back to the time line.
So, first option being considered is to buy a new PC (I found one with firewire, and it’s a pretty powerful unit with a good graphics card, i7 chip, etc. and buy the $135 version of Studio 11. (Actually, I’d down load the trial version first.) Option two is to spend much more but transition to an Apple Pro computer and Pro X. I’m torn. Sony option is cheaper, but Sony has weak product support. I could never get anyone on the phone regarding tech support (was going to pay the $30,00 to get support but wanted ask a few questions first). Could not get through. Also, on the Sony support page, after I log into my account, I try to use the email support option. It makes you login again and then says my password is wrong–the password I logged in with already! So, the Studio 11 package comes with unlimited email support–is that worth even considering? Is there really support by email that one can place any reliance on?
I really like the Sony software and have used it for years, but I just don’t know if I’m not taking the hint that it’s time to move to Apple. The OS is more stable than Windows, and I can buy a year of Pro X training for $99.
I’m into video as a serious enthusiast, and could go the Apple route if I wanted to. I’ve upgrade Studio many times over the years and they seem to have some of the old issues resolved but I’m not sure about sticking with it. The pull is that I just love the logic and functionality of the program–what kills me is the bugs that get you just flat stuck.
Sorry for the long note. Thoughts?
Glenn
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Firstly, You said you are into video as a serious enthusiast,
Therefore you should be using Vegas Pro including some of the
essential plugings thats available for it (Boris CC, Genarts etc).
But dont overload it with plugins, Vegas will buckle a lot.Along with going with your first option of buying a new PC, try and
make sure it has all the bells and whistles and very powerful,
Because as you grow and use other system intensive software, your
system can still perform well.And dont worry, if still not getting Sony support, we are here…lol
Steve Rhoden
(Cow Leader)
Film Editor & Compositor.
Filmex Creative Media.
1-876-832-4956 -
Steve
I read your reply when it came out and agree. I’ve been looking for a computer and am still in the process. Thought I had the answer but the more i looked the more I realized that I need to be careful with my selection to be sure that I really get the right set-up. Your email made me slow down on computer selection. There is one company near Atlanta where I live that builds computers for video. Just need to plan my next move a little more given the dollars involved.
Until then, I’ve dusted off Final Cut Express because I needed to get something done. The Apple products are stable as I mentioned before, but Vegas is my favorite editing software, so I’ll get Vega Pro 11 soon.
Thanks!
GlennGlenn
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