[John Jackowiak] “Anyway, There is an external monitor connected through an aja board on this machine used for final cut pro. However, I did notice that even though the preview setting was set to “computer monitor only”, they were still getting an image coming through to their external monitor. I thought that initially might have been the problem. But when I disconnected the aja board, I found that while they obviously no longer had signal going to their external monitor, the issue remained.”
Perhaps the old AJA plugins for AE are installed on that system? Check the Plugins folder within the Adobe After Effects CS3 folder. If they are there, you can remove them; they are not actually necessary for video preview with AE anymore.
If it’s not AJA-related, a couple other things to try:
Check for updates. For CS3, you should be running version 8.0.2.
Turn off OpenGL if it’s on.
Rebuild your AE preferences (you will have to change any customized settings back manually later). Hold down Cmd-Opt-Shift while loading AE.
Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
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